23-0018-C Potential Violations of the Occupational Health and Safety Act and Nonfeasance by City Employees

The Office of Inspector General received multiple complaints subject to the Whistleblower Protection Act. The complaints alleged violations of the Occupational Safety and Health Act (OSHA) and nonfeasance by City of Albuquerque (City) employees related to the City’s demolition and remodeling of the Gibson Health Hub facility creating a threat to the health of anyone in the facility.

22-0201-C Alleged Waste by Parking Division

The Office of Inspector General received a compliant alleging that the Parking Division Manager plays favoritism when hiring employees.

22-0197-C Investigative Informative Case Synopsis

Allegation of abuse of authority by a City employee.

22-0190-C Investigative Informative Case Synopsis

Alleged misuse of CDBG-CV grant funds and Gross receipts tax bond funds.

22-0203-C Alleged violation of Article IX Section 14 regarding the purchase and installation of stadium turf and misuse of taxpayers' dollars

The Office of Inspector General received a complaint alleging that the City's Parks and Recreation Department violated the New Mexico Anti-Donation Clause through the purchase and installation of indoor stadium turf for the Duke City Gladiators resulting in the misuse of taxpayers' dollars.

22-0205-C Allegation that the City is profiting from the relocation of a bus stop

The Office of Inspector General received a complaint alleging that the City is profiting from the relocation of the bus stop at Coronado Park to 1st Street and Indian School.

22-0140-C Investigative Informative Case Synopsis

Multiple Parking Complaints Recieved

22-0160-C Investigative Informative Case Synopsis

Allegation of poor conditions at Westside Emergency Shelter.

22-0183-C Investigative Informative Case Synopsis

Allegation that City Parking Enforcement Officers are failing to perform duties.

22-0168-C Abuse of Time

The Office of Inspector General received an anonymous complaint alleging a Family and Community employee is abusing time.

22-0184-C Investigative Informative Case Synopsis

Allegation of Code Enforcement Failing to Equitably Cite Healthcare for the Homeless as a Nuisance Property for their Clients’ Encampments on the Sidewalk

22-0182-C Investigative Informative Case Synopsis

Alleged Non-Compliance with Public Comment Period

22-0178-C Investigative Informative Case Synopsis

Allegation of a Violation of Operations Policy and Procedures on Adoptions of Animals by Employees

22-0176-C Investigative Informative Case Synopsis

The City’s Planning Department did not obtain an extension of time for the Chief Building Official to obtain the certified building official designation with the State of NM Construction Industries Division within 60 days as required by Article 13.

22-0163-C Animal Welfare Department's Waste of Resources

The Office of Inspector General received a complaint alleging a waste of city resources in the Animal Welfare Department. The complainant alleged that a supervisor, tasked with inventorying, ordering, and organizing supplies for the Animal Welfare Department authorized the disposal of brand-new, fully functional cat boxes.

22-0149-C Investigative Informative Case Synopsis

City Vehicle Parked at Private Residence During Workweek Daytime Hours

22-0116-C Transit Deparment's Misuse of Budget, alleged theft of parts and tools, changing labels on sanitizer, and retaliation.

The Office of Inspector General received a complaint alleging misuse of budget, theft of tools and parts, and fraud through changing labels on sanitizer and retaliation.

22-0045-C Investigative Informative Case Synopsis

The Office of Inspector General received a series of complaints regarding the Animal Welfare Department and various violations of the Humane and Ethical Animals Rules and Treatment (HEART) Ordinance.

22-0132-C Investigative Informative Case Synopsis

Alleged City vehicle wasting gas and idling.

22-0117-C Investigative Informative Case Synopsis

Alleged contract violations for charging the homeless for services.

22-0111-C Misconduct by an Employee and Conflict of Interest

The Office of Inspector General received an online complaint alleging misconduct by an employee and a conflict of interest between the employee and a vendor.

22-0113-C Investigative Informative Case Synopsis

Alleged willful violations of the Integrated Development Ordinance.

22-0123-C Investigative Informative Case Synopsis

Alleged Contract Mismanagement Resulting in Waste

22-0119-C Investigative Informative Case Synopsis

The Office of Inspector General received information alleging 'I wish to report fraudulent activities by the City Parking Department officials as it relates to potential violations of local, state and federal Privacy Act.

22-0106-C Investigative Informative Case Synopsis

The Office of Inspector General (OIG) received an email complaint alleging the Planning Department Code Enforcement Division Deputy Director’s statement “The property owner is in compliance with the Integrated Development Ordinance” was dishonest, fraudulent, and abusive of the position. The OIG determined that the allegation contained elements of potential fraud, waste, or abuse and that it was appropriate for the OIG to conduct a fact-finding investigation.

22-0072-C Waste in City Government and Many Other Problems

The Office of Inspector General received a complaint alleging that an employee with the Department of Municipal Development was recently given a position that the employee is not qualified for and in which the employee does not possess the technical knowledge or education required for that position.

22-0067-C Crossing Guard Not Performing Duties

The Office of Inspector General received a complaint regarding Crossing Guards not performing their job duties.

22-0052-C Euthanasia of canine placed on TikTok by an employee

The Office of Inspector General received an anonymous complaint stating that an employee recorded the euthanizing of a canine and proceeded to post it publicly on the social media platform, TikTok.

22-0004-C Information Services Committee

A complaint was received by the OIG that expressed several concerns regarding the Information Services Committee (ISC) and their compliance with the City Ordinance and the State of New Mexico Open Meetings Act.

22-0001-R Review of 311 Complaint Process

The City of Albuquerque (City) operates a 311 Communications Center where constituents can call in for information, report matters, or file complaints. All calls are documented in the CRM system. Calls requiring additional assistance are referred to the appropriate department and sometimes to the Office of Inspector General (OIG). The OIG initiated a review to gain an understanding of the process utilized by the 311 Communications Center to determine if duplication of efforts by the City departments and the OIG can be mitigated while ensuring that all complaints of fraud, waste, or abuse are appropriately referred to the OIG for assessment and investigation.

22-0100-C Informative Case Synopsis

ABQtodo Instagram Account

22-0047 Informative Case Synopsis

Library Job Posting

22-0046 Informative Case Synopsis

Alleged Library Timecard Fraud

22-0030-C Informative Case Synopsis

Alleged Procurement Violaitons

22-0064-C Alleged Retaliation for Participating in an Investigation

The Office of Inspector General (OIG) received a complaint alleging retaliation, in the form of reassignment to a different supervisor and requiring office relocation to a smaller space, as the result of participation in an investigation conducted by the OIG and a private investigation firm regarding time card fraud.

22-0022-C Aviation Department, Waste of City Resources

The Office of Inspector (OIG) received an anonymous complaint regarding two separate investigations into the same matter; one investigation being conducted by the City's OIG and the other being conducted by a private investigations firm. The complainant feels it is a waste of taxpayer money when the City has investigators.

22-0049-C Informative Case Synopsis

Alleged illegal lighting installation between Carlisle and GIrard

22-0023-C Informative Case Synopsis

Allegation of City employee earning degree during working hours

22-0021-C Informative Case Synopsis

Alleged fraud and abuse by DMD Director regarding their violation of City Ordinance with residential lighting

22-0057-C Informative Case Synopsis

Alleged Unethical and Corrupt Behavior Amongst Two City Councilors if the form of a Quid Pro Quo

22-0002-C Allegation of time card fraud in Aviation Finance and Warehouse

On January 7, 2022, the Office of Inspector General (OIG) received an email complaint stating 'Time card fraud should be addressed at Aviation Department with Finance including Warehouse employees before it gets to media.' The OIG determined that the allegation contained potential fraud, waste, or abuse and that it was appropriate for the OIG to conduct a fact-finding investigation. The purpose of the investigation was to address the alleged time card fraud in the City of Albuquerque's (City) Aviation Finance and Warehouse Divisions.

21-0101 Report AWD Multiple Complaints

A news story published on December 20, 2021, alleged that that Animal Welfare Department (AWD) violated its own policies in the matter of the adoption of an intact dog to an officer with the Albuquerque Police Department (APD). On December 21, 2021, the OIG received an email defining numerous complaints regarding AWD. The email contained six (6) allegations of violations of City ordinances and abuse by the AWD.

21-0094-C Investigative Report Employee Stealing Christmas Decorations

The Office of Inspector General received a complaint that the driver of a City vehicle stopped and took some Christmas Decorations belonging to the a citizen from the front of their apartment and put the decorations in the City vehicle.

21-0058 Open Space Time Card

An anonymous complaint was received through the Inspector General hotline regarding an employee at the Parks and Recreation Department allegedly committing Time Card Fraud.

21-0008-A Investigative Report Westside Emergency Housing Center

The Office of Inspector General received a complaint concerning conditions at the Westside Emergency Housing Center.

21-0004-R AWD Review

The Office of Inspector General (OIG) conducted a review into past investigations involving the Animal Welfare Department (AWD). The OIG looked at all AWD investigations from 2015 through 2021, focusing on the OIG’s observations, assessments and findings during each of the investigations. The purpose of this review was to try and determine if there were any trends or similar issues that continued to resurface.

21-0001 Policy Review

The City of Albuquerque (City) has many policies and procedures, some covering all departments and some that are department specific. The purpose of this review is to identify all policies and procedures, current and archived to be maintained for historical purposes.

21-0081-C Investigative Report Military Veteran's Hiring Initiative

The Office of Inspector General received a request to conduct an investigation into the City's hiring practices in relation to the Military Veteran's Hiring Initiative Administrative Instruction (AI) 7-57 implemented on July 11, 2019.

22-0010-C Informative Case Synopsis

Union Negotiations

22-0008-C Informative Case Synopsis

Alleged Abuse of Power Related to Covid Protocols

21-0103-C Informative Case Synopsis

Parking citations not processed prior to dates of fee escalation

21-0098-C Informative Case Synopsis

Art & Culture Department Lack of Training Provided

21-0091-C Informative Case Synopsis

APD Procurement Process

21-0105-C Informative Case Synopsis

AFR Hiring Requirement Waiver

Final No. 21-0033-C Alleged Fraud Related to a Contractor/Sub-Recipient's Billing to the City of Albuquerque Contract and Medicaid

The Office of Inspector General conducted an investigation to address potential fraud, waste, or abuse related to alleged fraud via duplicate billings to the City contract and to Medicaid.

Final No. 21-0057-C City Operators Policy Violation

The Office of Inspector General received a complaint that a City Administrator was involved in an accident in a City Vehicle and did not follow City policy regarding vehicle accident reporting.

21-0087-C Informative Case Synopsis

Parks and Recreation employee incident in Old Town

Final No. 20-0010-I Senior Affairs

The Office of the Inspector General was provided with information regarding allegations of threats of physical harm, harassment, retaliation and discrimination made by a Supervisor at the Office of Senior Affairs (SA). In addition, the initial complainants stated that there was a conflict of interest issue and improper use of a Procurement card (P-Card) at SA.

Final No. 21-0002-I - DFAS Attempted Fraud ACH Investigation

The Office of Inspector General was asked to review an attempted Fraudulent ACH transaction from the City of Albuquerque in the amount of $1.9 million to a vendor.

Final No. 19-0008-I Aviation Department - Possible Theft

The Office of Inspector General conducted an investigation based on information received regarding concerns involving the Aviation Department Custodial Division.

Final No. 21-0002-R Animal Welfare Department Volunteers

A confidential complaint was forwarded to the Office of Inspector General in reference to three volunteers with the Animal Welfare Department (AWD). These volunteers are alleged to have been reported multiple times to the various managers and the Director with AWD, yet have been able to continue volunteering and negatively representing both the Department and City of Albuquerque.

Final No. 19-0007-I COA Capital Improvement Program Projects - Potential Fraud

The Office of Inspector General was provided with information regarding allegations of the City of Albuquerque and possible fraud as it relates to the use of Capital Improvement Program (CIP) funds.

OIG Corrective Actions Follow Up Report

In 2020, the Office of Inspector General (OIG) began requesting responses from the City of Albuquerque Departments when findings and recommendations are made in OIG reports. The written responses include the department's planned corrective actions and where appropriate, date for achieving the planned actions. This process was implemented to further strengthen the procedures for resolutions of investigation findings and corrective actions on recommendations made. The purpose of this follow-up is to report on the progress made by departments in addressing the report findings and recommendations.

Final No. 21-0001-I Solid Waste Department - Potential Employee Misconduct

The Office of Inspector General received a complaint indicating that a passenger in a Solid Waste truck was smoking an illegal substance in a business bathroom and that this was the second time this had occurred.

Final No. 20-0001-R Albuquerque International Balloon Fiesta Contract Review

The Office of Inspector General was asked to review the contract between the City and the Balloon Fiesta that details responsibilities of each party to the other. The purpose was to review the contract deliverables and reporting requirements to ensure they were in compliance.

Final No. 20-0004-I Review of Travel of City Coucilor Pena

The Office of Inspector General reviewed the findings and recommendations of the Office of the State Auditor regarding travel expenses of City Councilor Pena that were not in compliance with City travel regulations.

Final No. 20-0001-I Improper Personnel Action/Abuse of Position

The OIG conducted and completed investigation 19-0002-I “Beehive” which was approved on May 27, 2020. During the course of that investigation several other red flags were found along with similar complaints being brought to our attention. All had a common denominator, the Former Animal Welfare Department Director (AWD), D1. The decision was made to open a separate investigation to look into those issues.

Final No. 20-0011-I Whistleblower Complaint, Sexual Harassment, Retaliation

The Office of Inspector General received a complaint that expressed concerns about the Department of Municipal Development Security Division.

Final No. 20-0005-I- Violation of Personnel Policies

The Office of Inspector General conducted an investigation regarding concerns that a Department of Municipal Development employee had been conducting personal business during work hours, including running a home health care business during work hours.

Final No. 19-0001-R Emprende Latino Review

The Office of Inspector General received a request to conduct a performance review of a contract the Economic Development Department had established with EmprendeLatino, LLC to support entrepreneurs in the Hispanic community. The organization had undergone a significant change in staffing and the requestor wanted to ensure that there were no performance problems as a result.

Final No. 19-0003-C Public Access TV

The Office of the Inspector General was provided with information regarding allegations with City of Albuquerque and possible fraud as it relates to the public access TV contract. The allegations involved the eligibility of the contractor to obtain the initial contract, property obtained and purchased with City funds as well as property being retained by the contractor, and the office/location used by the contractor.

Final No. 20-0009-I Animal Welfare Department Volunteer

A complaint was forwarded to the Office of the Inspector General in reference to a volunteer with the Animal Welfare Department. This volunteer is alleged to have been reported multiple times to the various managers and Directors within the Animal Welfare Department, yet has been able to continue volunteering and negatively representing both the Department and City.

Final No. 20-0003-I - Disputed Contract Pricing

The Office of Inspector General received information that a vendor was overcharging the City based on the price list the complainant had. Aviation employee, AV1 contacted the OIG stating that there was a situation regarding a vendor to which Aviation “piggybacked” off of for services. AV1 stated the State of New Mexico Purchasing Division awarded a Price Agreement off of a Federal, General Services Administration (GSA) schedule.

Final No. 20-0008-I Theft of City Property

The Office of Inspector General conducted an investigation based on information received regarding concerns that a twenty-foot (20') trailer was removed from the BioPark grounds and given to a local subcontractor. It is alleged that the trailer belonged to the City.

Final No. 18-0004-I - Alleged Impropriety in Street Lighting

The Office of Inspector General for the City of Albuquerque conducted an investigation of allegations regarding the street lighting project and the associated contracts that were awarded to Citelum US, Inc.

Final No. 19-0009-I - Environmental Health Time Reporting Fraud

The Office of the Inspector General for the City of Albuquerque conducted a thorough review of the different forms of data available to determine the time an Environmental Health Department employee was present at work and the time being reported on the employee’s timecard. The complaint stated an employee was suspected of time reporting fraud and abuse of position in the Environmental Health Department.

Final No. 19-0002-I - Beehive

The Office of the Inspector General for the City of Albuquerque conducted a thorough review of the contracts between the City of Albuquerque (COA) and Beehive Technology, LLC . According to the initial complaint, Beehive was being used as a front to pay a subcontractor, who previously had a contract with the COA under a different name, Organizational Change Management, LLC. (OCM). The allegation stated that OCM had reached the contract limit with the COA and is why the company name of Beehive was being utilized.

Final No. 19-0001-S - Planning Department HR Process

The Office of Inspector General received a request from the Office of City Council requesting an inspection of the hiring processes at the City's Planning Department.

Final No. 19-0006-I - FINAL - Report of Investigation Animal Welfare - AMENDED.pdf

The Office of Inspector General received an anonymous compliant stating that the number of animals being euthanized by the Animal Welfare Department were being under reported. Complainant further states that the Animal Welfare Director and another AWD employee were removing animals that were killed from the software to make it appear they were never in the shelter.

Final No. 19-0040-C - Report of Investigation City Engineer

The Office of Inspector General received a complaint from an anonymous worker for the City of Albuquerque stating that one of the Planning Department's employees has been accused of abusing the authority of his position for the financial gain of his brother and possibly himself.

Final No. 19-0010-I Planning Department: Possible Fraud

The Office of Inspector General (OIG) for the City of Albuquerque, NM, conducted an investigation based on information received regarding concerns with the contractor the City's Planning Department, Code Enforcement Division uses for board up services. Concerns were brought to the OIG that the emergency board up contractor was being over-utilized by on particular Code Enforcement employee and that there may be possible collusion.

Final No. 18-0007 I Transit: Alleged Misuse of City Time

The Office of Inspector General for the City of Albuquerque, NM conducted an investigation based on information received regarding a number of Transit employees traveling to the BYD plant in Lancaster, California to conduct bus assemble inspections for the City’s Albuquerque Rapid Transit (ART) project. According to the complainant, a number of Transit employees may not have been going to the BYD plant and instead were using work time as a vacation.

19-0033 C Albuquerque Museum and Possible Employee Theft from the Cash Boxes

The Office of Inspector General conducted a thorough review involving cash handling procedures for the City of Albuquerque (City), the process by which the Albuquerque Museum collects money from the parking lot cash boxes, and the allegation of theft from these boxes by a City employee.

19-0005-I HopeWorks: Better Way Program

The Office of Inspector General for the City of Albuquerque received a complaint regarding "There's a Better Way" program, which was run by HopeWorks and funded by the City. HopeWorks is a nonprofit organization that provides services to people experiencing (or at risk of) homelessness in Albuquerque.

19-0003-I Aviation: Alleged Abuse of Position; Unethical Conduct

The Office of Inspector General for the City of Albuquerque conducted an investigation based on information received from a complaint regarding a police officer for the Aviation Department. According to the complaint, the police officer was accused of committing a security violation when accessing a particular gate which grants employees access to the airport grounds.

06-27-2019 #19-0001-I Aviation Department

The Office of Inspector General for the City of Albuquerque conducted an investigation based on information received from a complaint regarding an employee with the Aviation Department (AD). According to the complaint, an AD Associate Director (AV-1) submitted a contract proposal for the job he was currently overseeing as an AD employee.

10-25-17 #I18-102 Alleged Misappropriation of City Resources

Misappropriation of City resources by BioPark employees who were involved in the conversion of a maintenance facility storage space to a makeshift "barbershop," where haircuts were provided to employees.

8-25-17 #I18-101 Report of Investigation: Alleged Campaign Finance Fraud

City of Albuquerque Board of Ethics directed OIG to conduct investigation involving allegations of public finance fraud by a City Council District 1 candidate.

11-2-17 #R17-103 Report of Inspection: Inspection of American with Disabilities Act Compliance by City of Albuquerque

The OIG conducted an inspection of the City’s compliance with the Americans with Disabilities Act to gain an understanding of the City’s compliance and to share the results of this inspection with key leaders in City government, as well as with members of the community.

6-6-18 #OIG 18-0001-R Report of Inspection: ART Project

The OIG conducted an inspection of the Albuquerque Rapid Transit (ART) project related procurements to include the construction of the nine-mile ART corridor on Central Avenue and the purchase of the electric buses from BYD. The inspection disclosed there were several opportunities to improve processes within City government.

2-28-18 #OIG 18-0003-I Report of Investigation: Associate Director of Animal Welfare Department

The OIG conducted an investigation of allegations that the Animal Welfare Department Associate Director misused her position to circumvent established processes and policies for adopting animals that were required by the general public.

2-28-18 #OIG 18-0001-I Report of Investigation: Illegal Discharge of Water into the Storm Drainage System

The OIG conducted an investigation based on information received while conducting an investigation of the Transit Department. The information received alleged that TD employees at the Daytona Transit Facility had discharged water contaminated with pollutants.

2-28-18 #OIG 18-0002-I Report of Investigation: Alleged Misuse of Employee Resources

The OIG conducted an investigation based on information received from the City’s Legal Department concerning an allegation that a Transit Department supervisor directed employees to work at his residence during working hours.

4-25-18 #OIG 18-0006-I Report of Investigation: Animal Welfare Department (Possible Retaliation)

The OIG conducted an investigation based on information indicating possible retaliation and termination of an AWD employee. The information received indicated that employees who had cooperated with a previous OIG investigation of AWD were being suspended, demoted or placed on a Performance Improvement Plans. The purpose of the investigation was to determine if the actions against the terminated employee were retaliatory in nature.