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Planning Department FAQs

Find answers to the most frequently asked questions within the Planning Department.

 

  • Information Request vs. Records Request FAQs

    • What is the difference between an information request and a records request for the Planning Department?
    • How do I go about requesting a copy of a document that is housed within the Planning Department?
    • How do I go about requesting information from the Planning Department?
    • How do I search permits, applications and inspections from the Building Safety Division?
    • How do I search current violations on specific properties from the Code Enforcement Division?
    • How do I request a lien payoff amount or pay off a lien on my property?
  • General FAQs

    • What are your hours?
    • Where is your office located?
    • What is the physical size of Albuquerque and Bernalillo County?
    • How can I find a copy of the covenants on my property?
    • How can I find out who owns a particular property in my neighborhood?
    • How much do permits or other fees cost?
    • Who do I call if I find mold in my house?
    • How do I obtain a business license/registration?
    • How do I request a copy of a document housed within the Planning Department or one of its divisions?
  • Albuquerque GIS FAQ's (Maps)

    • Can I get the Zone Atlas online?
    • Where do I obtain maps of Bernalillo County?
    • Can I view and download AGIS data online?
    • How can I obtain demographic, census or economic data?
    • How do I determine if a property is in the city or county?
    • Your GIS site displays my address incorrectly, who do I contact?
    • Can I purchase city maps from AGIS?
    • How do I look up an address to find zoning and other information?
  • Building Safety & Permits FAQ's (Construction Permits)

    • Do I need a permit for my project?
    • How long does the permit process take?
    • Is there a way to submit a plan or permit request online?
    • How much does a permit/plan review cost?
    • What is FasTrax and how much does it cost?
    • Can I track the status of my plans and view comments online?
    • What happens if I build without a permit?
    • How can I find out if a certain address has a permit for construction?
    • I believe a contractor is building without a permit or not building to code. What should I do?
    • Which codes are being used by the City of Albuquerque?
    • Does the City have plans for my house on file?
    • I have an inspection question, who do I call?
    • I need to schedule an inspection, what do I do?
    • How do I obtain a Contractor's License?
    • How do I search for permits and applications from the Building Safety Division?
    • How do I get a copy of a specific document housed within the Building Safety Division?
    • I'm getting an error message when I try to pay online for my application/permit. What do I do?
    • My credit card payment failed online, what did I do wrong?
  • Business Registration FAQ's (Part of Zoning & Code Enforcement)

    • How do I complete a business registration, renewal, closure or other update?
    • Will I have to pay late fees or penalties if my business registration is late because of the new online system?
    • Can I go into the Planning Department office to complete my business registration or must I do it online?
    • Can I download the paper application and bring it into your office to complete?
    • I don't have access to a computer, can I visit the Planning Department to use a computer to complete my business registration?
    • What number do I need to enter online to complete my business registration or renewal?
    • I tried to register my business or complete my business registration renewal online and received an error message, what do I do?
    • I need to get the secret code to complete my business registration or renewal online, how do I do that?
    • I forgot the email I used to originally login and set up the online system for my business, what do I do? I want to change the email login used for the online system, how do I do that?
    • I'm still having issues completing my business registration online, what should I do?
    • How do I search for an existing business registration?
    • I'm getting an error message when I try to pay online for my application/permit. What do I do?
    • My credit card payment failed online, what did I do wrong?
  • City Real Estate Sales & Services (Real Property)

    • Where do I pay my property taxes?
    • How do I find out who owns a property?
    • What is surplus property?
    • I need to record or need copies of a recorded document. What do I do?
    • How do I buy property from the City?
    • I want to lease City property or I want the City to lease my property. What do I do?
    • How do I get a copy of a document housed within the Real Property Division?
  • Code Enforcement FAQ's (Zoning)

    • How do I report a zoning, litter or weed ordinance violation?
    • How do I find out how a particular property is zoned?
    • What does a particular zone designation mean?
    • What businesses are allowed in single-family residential neighborhoods (R-1 Zones)?
    • Is there a limit to how many garage sales my neighbor can hold?
    • Can an RV be parked on private property in an R-1 zone?
    • Can a group home be located in an R-1 zone?
    • Do I need a zoning permit to raise the wall around my yard to 6ft?
    • How do I know if a weed violates the Weed & Anti-Litter Ordinance?
    • Where can I learn more about nuisance weed removal and how Code Enforcement works to correct issues with weeds?
    • I live in a poorly maintained apartment. What can I do?
    • Can the City put a lien on my property?
    • Does the Code Enforcement Division have regulations that cover billboards?
    • Can the Code Enforcement Division regulate the content of billboard ads?
    • How long is a dumpster permitted to sit in a driveway or on private property?
    • Can a "Chicken Business" be run out of a residential home?  
    • A neighbor is running a general contractor business or other type of business out of their home, do they need to have a permit to do this?
    • Are goats allowed in residential areas and zones?
    • Where can I learn more about nuisance weed removal?
    • Does Code Enforcement handle graffiti calls for service?
    • Which Ordinances or Codes does the Code Enforcement Division enforce?
    • Can the Code Enforcement Division do anything about cars, RV's or boats parked in the street for an extended length of time?
    • Where can I learn more about Safe City Strike Force?
    • How do I get a lien payoff amount for a Code Enforcement lien placed on my property? How do I pay the lien off to release it? 
    • How do I find out if a property has any open violations from Code Enforcement?
    • How do I get a copy of open violations on a specific property?
    • How do I get a copy of a lien placed on a property?
    • How do I get a copy of all Code Enforcement actions placed upon a property?
    • How do I get a copy of a specific document housed within the Code Enforcement Division?
    • I'm getting an error message when I try to pay online for my application/permit. What do I do?
    • My credit card payment failed online, what did I do wrong?
  • Development Review Services FAQ's 

    • What process do I follow for a zone change, site plan approval, landscaping plan, sector development plan amendment, conditional use, etc?
    • What are your fees for various services?
    • I need someone to walk me through the City of Albuquerque's procedures for land development, who do I contact?
    • How do I get a copy of a document housed within the Development Review Services Division?
  • Metropolitan Redevelopment Agency FAQ's

    • Where can I locate information about open RFPs with the Metropolitan Redevelopment Agency?
    • Where can I locate information about current Metropolitan Redevelopment Areas within the city?
  • Urban Design & Development FAQ's (Current Planning & Long-Range Planning)

    • What process do I follow for a zone change, sector development plan amendment or conditional use approval?
    • What is a sector development plan?
    • What is the Bike Locker Program that's mentioned in the Bikeways &Trails Facility Plan?
    • How do I apply for a special exception to the Comprehensive Zoning Code?
    • What are the fees for submissions to the boards and commissions?
    • I need someone to walk me through the City of Albuquerque's procedures for land development, who do I contact?
    • Is there an official tree list that I can use to know what I can and can't plant on my private property? Or a list of trees that shows me what is recommended and follows City code?
    • How do I get a copy of a document housed within the Urban Design and Development Division?