Gateway Center
The City acquired the 572,000 square foot former hospital in April 2021. The Gateway Center hosts tenant organizations providing medical, behavioral health, and social services. The City is building out the campus to add additional health resources for the community as well as centrally located overnight beds and wraparound services to connect people with the help they need on their pathway to housing.
Timeline Information Community Input Archive
City Build Out: Five New Services
Download the Gateway Center one-page overview
Gateway services are by service provider referral. Contact operator Heading Home at 505-537-8588 for questions about shelter intake.
| Service | Description | Outcome | Estimated Yearly Impact |
|---|---|---|---|
| Housing Navigation | Low, barrier, trauma-informed overnight beds for transition to housing | Successful exit to safe, stable housing and a plan for ongoing support | 1000 individuals |
| Engagement Center | Easy access to services needed for case management, job searching, and other supportive services | Supports needed for a successful exit to safe, stable housing | 1000 individuals |
| Receiving Area for first responders | Low-acuity, 24/7 connection point to shelter, housing, other services | Provide a non-medical place for ACS and First Responders to take people in need | 1,500 connections/ transports to needed services |
| Medical Sobering | Low-acuity, medical monitoring to gain sobriety; Complement to CARES Campus | Divert individuals from emergency departments and incarceration | 17,000+ overnight stays |
| Medical Respite | Overnight patient-centered medical care and necessary social services and supports. | Reduce avoidable emergency department usage and potential re-admissions; connect individuals to permanent supportive housing | 320 individuals |
Stay up to date on what's going on in the neighborhoods near the Gateway Center
Tenants
Gateway Center is home to 9 tenants, including three accredited hospitals
AMG - Boutique hospital and medical care.
Haven Behavioral Hospital - In-patient and out-patient behavioral health.
Turquoise Lodge Hospital - (State) Substance use disorder treatment and detox.
Fresenius Medical Care - Kidney Care
Zia Health Management LLC - In-home medical care
National Alliance on Mental Illness - Mental illness advocacy and education
Heading Home - Housing navigation and case management services.
Vizionz-Sankofa - Resource center for immigrant and refugee families
Ideal Option - Outpatient substance use disorder treatment
Floor Plan
Timeline
The City is building Gateway in stages, with the first services online now and all five services built out by Winter, 2024.
- The Housing Navigation Center is complete and has begun serving clients. As the program ramps up, services will expand.
- Partner organizations are currently offering services through the Engagement Center.
- The Receiving Area for First Responders will open in June 2024.
- Medical Sobering Center is under construction and will open in Fall 2024.
- Medical Respite will come on line in Winter 2024.
How Did We Get to These Services?
Community Input Meetings
- Thursday, June 10, 2021 at 4:30 p.m. on Zoom June 10, 2021 Power Point Presentation | June 10, 2021 Meeting Notes
- Saturday, June 12, 2021 at 9:30 a.m. GMC Educational Building June 12, 2021 Power Point Presentation | June 12, 2021 Meeting Notes
- Monday September 20, 2021 5 p.m. - 6:30 p.m. Zoom Meeting (Business Input) September 20, 2021 Power Point Presentation | September 20, 2021 Meeting Notes
Research the City has Conducted
- Gateway Center Site Ranking Report
- Gateway Center Online Survey Report
- Gateway Center Public Input Summary Report
- Homeless Shelter Presentation
- Gateway Lived Experiences Design Workshops
- People with Lived Experience Focus Groups
Research by Other Institutions
- The City of Albuquerque supports extensive research into homelessness in Albuquerque. Read more on our Homelessness Prevention Page.