Information about emergencies in Albuquerque.


If you are experiencing an emergency, please dial 911.

Emergency Medical Services

The vision and mission of the EMS Division is to provide excellence in service delivery to the citizens and visitors of the City of Albuquerque. In 2020, Albuquerque Firefighters and Paramedics responded to 90,208 calls for service. Our current response times exceed national accreditation standards.

Notice of Privacy Practices

Albuquerque Fire Rescue, as a covered portion of a hybrid entity and in accordance with the New Mexico Inspection of Public records Act, (Section 14-6-1 NMSA 1978), provides that the release of “all health information that relates to and identifies specific individuals as patients is strictly confidential and shall not be a matter of public record or accessible to the public even though the information is in the custody of or contained in the records of a governmental agency or its agent.”

Records Request Instructions

Albuquerque Fire Rescue Records Management is responsible for providing the community with EMS and Fire Reports while ensuring that all reports released are in compliance with the Inspection of Public Records Act (NMSA 1978, Chapter 14 Article 2) as well as HIPAA rules, and confidentiality standards.