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Ambulance Billing

Information about ambulance service billing for the Albuquerque Fire Department.

Contact Us

For questions concerning an ambulance bill, please contact the Records & Billing Division during normal office hours – Monday through Friday, 8 a.m. to 5 p.m.

If a representative is not available, please leave a detailed message. Your call will be returned.

About AFD Ambulance Billing

The City of Albuquerque recognizes that ambulance services are often needed at some of life’s most difficult times. As such, we strive to minimize the burden imposed on those receiving medical attention as well as on their families.

This page outlines why we charge for ambulance services and details ways you can work with the Albuquerque Fire Department to ensure that the billing process is as painless as possible. By working together, we can make sure our medical response system continues to meet citizens’ needs and expectations.

Note: Federal privacy requirements enacted under the Health Information Portability and Accountability Act (HIPAA) restrict the release of personal health information. In order for the Albuquerque Fire Department to release protected health information, proof of authorization must be presented to the Records Management Division. Those requesting information will need to fill out Record request form.