Zoo Shops & Amenities
Critter Outfitters is located next to the Jungle Shop just inside the front entrance of the zoo. At Critter Outfitters, children and adults create and dress their very own stuffed animal. Whether furry, fuzzy or floppy, each plush friend is one-of-a-kind!
9 a.m. to 5 p.m. daily. Hours extended to 6 p.m. on summer weekends.
Out of Africa Gift Shop
The Out of Africa gift shop is located in the Africa Exhibit. Train tickets for the Thunderbird Express train are sold here. The gift shop also sells many beautiful African-inspired gifts, including animal art, musical instruments, and safari-inspired clothing.
Tuesdays - Sundays, 10 a.m. - 4 p.m.
The Jungle Shop
The Jungle Shop is located next to Critter Outfitters just inside the front entrance of the zoo. The shop carries film, books, souvenirs and unique stuffed animals.
9 a.m. - 5 p.m. daily. Hours extended to 6 p.m. on summer weekends.
Jungle Wheels, near the entrance of the Zoo, offers wagons, strollers and wheelchairs for use on the zoo grounds.
Two-seater strollers are available for a $7 rental fee.
Carry-all wagons are available for a $5 rental fee.
Wheelchairs are available for $7 for an all-day rental.
Wheelchairs are available on a first-come, first-served basis. To ensure your comfort, we strongly recommend that you bring your own wheelchair.
Please call (505) 764-6206 for a Zoo visit or (505) 848-7123 for an Aquarium/Garden visit. Or email us at [email protected] if you have questions.
9 a.m. to 5 p.m. daily.
The Zoo is happy to assist with any needed accommodations.
If you have a disability or require special assistance, please contact the Zoo in advance to let us know how we can assist.
- Telephone: 311 or (505) 768-2000
- TTY: 711 or (505) 768-2000
- Email: [email protected]
Located near the entrance.
Pets are not permitted on ground. A limited number of kennels are available at the Administrative Offices.
Service animals are permitted in all visitor areas at BioPark facilities.
Lost and Found
Inquire at the Security Office located in the main plaza next to the Administration Office for items that are lost and found.
Parking is ample and free.