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Customer Satisfaction Survey

Let us know how we are doing.

Albuquerque Fire Rescue would like your feedback on our performance during your emergency or non-emergency event.

Your feedback will help ensure that the Albuquerque Fire Rescue continues to deliver the highest level of service to the Albuquerque residents, visitors, and businesses.

Please take the time to answer the questions below. Your feedback is most appreciated.

Service Performance Information
The firefighters were polite and courteous as they addressed my emergency or non-emergency event.  




The firefighters provided care in a professional manner.  




The firefighters were knowledgeable and competent.  




The firefighters took the time to explain their actions.  




Were you satisfied with the fire department’s service?  


Incident Information
Incident Type  
Contact Information
Optional.
Would you like to speak with a representative from the Albuquerque Fire Department?


 
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EMERGENCIES

For emergencies, call 911 immediately.

For non-emergency police calls, call 505-242-COPS

311 COMMUNITY CONTACT CENTER

The 311 Community Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services.

Dial 311 or 505-768-2000

[email protected]

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