Gateway Center at Gibson Health Hub

Learn about the City's Gateway Center at GMC.

The City has recently acquired the Gibson Medical Center, which already serves as a health hub with existing tenants providing services. Plans to create a Gateway Center as part of this health hub will add additional health resources for the community as well as centrally located shelter beds accompanied by supports to connect people with treatments they need and housing.


Gibson Health Hub is currently home to seven tenants, including three accredited hospitals, and various City of Albuquerque departments.

AMG Specialty Hospital
Long-Term acute care hospital.

Haven Behavioral Hospital
In-patient and out-patient treatments for individuals struggling with mental health and substance abuse issues.

Turquoise Lodge Hospital
NM Department of Health hospital provides substance abuse treatment services to New Mexico residents.

Fresenius Kidney Care
Education, support, and care for kidney health.

Zia Health Management
In-home medical care

Albuquerque Community Safety
ACS is the newest part of the City’s public safety response system, and responds to 911 calls for mental health, substance use, and homelessness issues.

VIP Trauma Recovery Center
Create a central hub to connect victims of violent crime to trauma recovery services

Encampment Outreach Team
Secures ¼ mi radius around GHH and connects individuals in encampments to service.

City Services

The City is planning on building out five key services for our population experiencing homelessness.

Service Description Outcome Yearly Impact
Gateway: Shelter Low, barrier, trauma-informed beds for transition to housing    
Gateway: Engagement Center Easy access to services needed for case management; job training, birth-certificates    
Gateway: First Responder Drop Off Low-acuity, 24/7 connection point to shelter, housing, other services Divert individuals from emergency room departments 1,500 connections/ transports to needed services
Medical Sobering Low-acuity, medical monitoring to gain sobriety; Complement to CARES Campus Divert individuals from emergency room departments and jail 14,000-16,000 bed nights
Medical Respite Patient-centered medical care and necessary social services Reduce avoidable emergency department usage and potential re-admissions; connect individuals to permanent supportive housing 180-240 individuals



How did we get to these services?

Community Input Meetings

Family & Community Services Research

Research by Other Institutions

More Information

The City is building Gateway in stages, with Phase I anticipated to be complete in winter of this year.

In Phase I:

  • The Shelter and Engagement Center portion of Gateway will serve 50 single adult women-identifying individuals (on a yearly basis, up to 200 individual women).
  • The First Responder Drop-Off will make up to 1,500 transports a year to needed services.

The Gateway follows best practices from around the country including using a low-barrier approach where services are not forced on individuals, but a plan is made based on the needs of the person.


Get answers to FAQs on the Gateway Center @ GMC

What it Is/What it Isn't

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A list of myths versus facts about the Gateway Center at GMC Project.