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ART FAQs

View Frequently Asked Questions about Albuquerque Rapid Transit.

 

How do I buy tickets?

Ticket fare can be purchased from the ABQ RIDEtix app available for iOS 8.0 and later as well as at ticket vending machines available at each station. ART has a proof of payment system, so just make sure your ticket is activated before you are on the  station, and then board freely. Make sure to keep your pass readily available throughout your trip and be prepared for fare inspection.

How do I transfer?

ART fare counts as ABQ RIDE bus fare, and ABQ RIDE bus fare counts as ART fare. Road Runner fare will also count as ART and ABQ RIDE fare.

How much do passes cost?

ABQ RIDE prices are staying the same. Pass price can be found here: http://www.cabq.gov/transit/art-information/ticket-information

How frequent is service?

A bus will come every 7 minutes. ART is frequent and reliable.

What are the hours of operation?

Hours of operation can be found here: http://www.cabq.gov/transit/art-information/art-hours-of-operation

Where are stations located?

Stations are located approximately every ½ mile on Central between Coors and Louisiana. Stations are well lit and safely located in the middle of the street.

If an ART station is not located next to a traffic signal, there will be a designated pedestrian crossing HAWK signal located next to it to make sure that they can cross the street safely.

What if my phone battery dies and I'm using mobile ticketing?

It is the passengers responsibility to have valid ticket fare at all times. You are welcome to recharge your phone on one of the USB charging ports, but valid ticket fare must always be readily available.

Can I bring my bike?

Yes, ART is very cyclist friendly. Before boarding, make sure there is adequate room on board for your bike in one of the three bike racks. If the racks are full, and there is adequate room for you and your bike, you may stand up right with your bike to secure it during the trip. Always make sure to enter with your bike through the back door. If there is not enough room available on board, you may be asked to wait for the next bus.

Is ART accessible?

 ART has level entry which makes it easier for those with wheelchairs and walkers to board. Passengers using wheelchairs can choose to ride in either a forward-facing or rear-facing self-securing wheelchair space.There are Braille "Stop requested," buttons on the bus and Braille information located on the ticket vending machines. Additionally, audio and vibratory signals will also be at pedestrian crossings.

Where can I park to ride ART?

There are park and ride locations located at Central and Unser Transit Center, Uptown Transit Center and Louisiana and Central. Additional park and ride locations are being considered.

Where can I find more assistance?

If you have a question about anything transit related, call 311.