ABQ RIDE Connect
Albuquerque's on-demand, microtransit service —it's like Uber but free!
Download, book, GO! Attention Riders: you can book ABQ RIDE Connect and Sun Van rides using the new ABQ RIDE GO! app. Download ABQ RIDE GO! on Google Play or the Apple Store for faster, easier, and more reliable service than ever.
Start booking today on ABQ Ride Go!
ABQ RIDE Connect makes getting around town easier!
Our free microtransit service links you to important transit centers and bus stops within two zones in Albuquerque. You can also use microtransit to get to places like grocery stores, community centers, doctor's offices, local shops, and more within the designated zones. This program is a flexible, ride-share service using eco-friendly electric vans that allows riders to request and book rides by using a mobile app.
Get Started
Download the free ABQ RIDE GO! app to access ABQ RIDE Connect and plan your ride! Once the app has been downloaded and an account has been created, riders can schedule a ride anywhere within one of the two zones shown below.
Riders have three options to book rides:
1) ABQ RIDE GO! app (App Store / Google Play).
2) Call Customer service at 243-RIDE.
3) Online.
Service Zones
ABQ RIDE Connect vans are active in the Rio Grande and Southwest Mesa service zones. Riders cannot use the program to go from one zone to another and can exit these zones using ABQ RIDE fixed route bus service.
Available from 7:00 a.m. to 7:00 p.m. Monday to Friday.
Southwest Mesa Service Zone
Boundaries are:
- Central Avenue to Coors Boulevard, Coors Boulevard to Dennis Chavez Boulevard, Dennis Chavez Boulevard to 114 Street.
- Los Estancia Shopping Center and Presbyterian Clinic
- Central/Unser Transit Center
Rio Grande Service Zone
Boundaries are:
- Montaño Road to Pan American Freeway, Pan American Freeway to Candelaria Road, Candelaria to 4th Street, 4th Street to I-40 Frontage Road, I-40 Frontage Road to Old Town, Old Town to Central Ave., Central Ave. to Rio Grande area
- Jefferson Commons neighborhood, Smith's, Gateway Recovery, Albuquerque Opportunity Center
- Montaño Transit Center
How to Book Rides with ABQ RIDE GO!
- Download the new ABQ RIDE GO! app from Google Play or the Apple Store. You can now uninstall the previous ride scheduling app.
- Create a new rider profile. You can start using your account to book rides immediately.
- Book ride. Select “Origin” and “Destination” by typing it in or selecting it on the map. Also select the number of passengers traveling, the seat type needed, time and date of when the service is needed. View the trip options and select the one that works best.
- GO! Be ready for your trip prior to the start of the trip window.
How ABQ RIDE Connect Works
- When searching and booking, select your origin destination, seat type, and a ride that fits your needs.
- Be sure to complete all steps. You’ll receive a confirmation pop-up once your ride is booked successfully.
- View your upcoming rides or track trips in “My Journeys” in the left-hand navigation.
- Meet your driver at the curb for door-to-door service.
- Arrive at the pickup location a few minutes early for prompt departure and to keep other passengers on schedule.
- Ride to your destination or transfer to regular bus service.
Why Microtransit?
1. Communities Need Equitable Access
45% of Americans do not have access to public transit. By deploying microtransit in specific areas, we can directly impact lower income individuals and families.
2. Access to Mobility Enables Economic Growth
Areas with high mobility see less residential segregation, have access to better schools, and see less income inequality.
3. Fills the First/Last Mile Gap
Microtransit helps connect individuals with fixed route services by covering the first or last mile of their full trip. Microtransit can also be used for shorter trips, such as going to the grocery store.
4. Cost Effective
By optimizing route and dynamically adjusting service based on demand, microtransit providers can reduce operational costs.