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22-0045-C Investigative Informative Case Synopsis

The Office of Inspector General received a series of complaints regarding the Animal Welfare Department and various violations of the Humane and Ethical Animals Rules and Treatment (HEART) Ordinance.

22-0106-C Investigative Informative Case Synopsis

The Office of Inspector General (OIG) received an email complaint alleging the Planning Department Code Enforcement Division Deputy Director’s statement “The property owner is in compliance with the Integrated Development Ordinance” was dishonest, fraudulent, and abusive of the position. The OIG determined that the allegation contained elements of potential fraud, waste, or abuse and that it was appropriate for the OIG to conduct a fact-finding investigation.

22-0119-C Investigative Informative Case Synopsis

The Office of Inspector General received information alleging 'I wish to report fraudulent activities by the City Parking Department officials as it relates to potential violations of local, state and federal Privacy Act.

22-0072-C Waste in City Government and Many Other Problems

The Office of Inspector General received a complaint alleging that an employee with the Department of Municipal Development was recently given a position that the employee is not qualified for and in which the employee does not possess the technical knowledge or education required for that position.

22-0004-C Information Services Committee

A complaint was received by the OIG that expressed several concerns regarding the Information Services Committee (ISC) and their compliance with the City Ordinance and the State of New Mexico Open Meetings Act.

22-0001-R Review of 311 Complaint Process

The City of Albuquerque (City) operates a 311 Communications Center where constituents can call in for information, report matters, or file complaints. All calls are documented in the CRM system. Calls requiring additional assistance are referred to the appropriate department and sometimes to the Office of Inspector General (OIG). The OIG initiated a review to gain an understanding of the process utilized by the 311 Communications Center to determine if duplication of efforts by the City departments and the OIG can be mitigated while ensuring that all complaints of fraud, waste, or abuse are appropriately referred to the OIG for assessment and investigation.

22-0064-C Alleged Retaliation for Participating in an Investigation

The Office of Inspector General (OIG) received a complaint alleging retaliation, in the form of reassignment to a different supervisor and requiring office relocation to a smaller space, as the result of participation in an investigation conducted by the OIG and a private investigation firm regarding time card fraud.

22-0022-C Aviation Department, Waste of City Resources

The Office of Inspector (OIG) received an anonymous complaint regarding two separate investigations into the same matter; one investigation being conducted by the City's OIG and the other being conducted by a private investigations firm. The complainant feels it is a waste of taxpayer money when the City has investigators.