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DSA Siriusware Training

The Department of Senior Affairs staff is responsible for issuing memberships at DSA locations for the citizens of the City of Albuquerque. It is imperative for DSA staff to understand the City of Albuquerque and AAA Rules, Policies and procedures and legislation that govern this process.Upon completion of this course you shall have the tools and information to successfully complete your duties as a Department of Senior Affairs employee to issue new and renewal membership cards/passes in the Siriusware system.

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Course Summary

The Department of Senior Affairs staff is responsible for issuing memberships at DSA locations for the citizens of the City of Albuquerque. It is imperative for DSA staff to understand the City of Albuquerque and AAA Rules, Policies and procedures and legislation that govern this process.

Upon completion of this course you shall have the tools and information to successfully complete your duties as a Department of Senior Affairs employee to issue new and renewal membership cards/passes in the Siriusware system.

Course Goals & Objectives

  • Understand the City’s Policies, Rules and Regulations for DSA Memberships
  • Understand the Area Agency on Aging
  • Understanding Memberships vs. Passes/Membership Cards
  • Understanding Membership Card Eligibility and Benefits
  • Understanding Aggregate Cards and Aggregate Card Use
  • Understanding Siriusware and SAMS applications systems and their purposes
  • How to issue a new membership pass and payment transaction
  • How to renew a membership pass and payment transaction
  • How to process a membership card reprint and payment transaction
  • How to link a person purchasing a membership to a qualified senior for AAA exceptions in Siriusware
  • How to track and process AAA meal transactions in Siriusware through the Special Codes

 

Take the Course:

Click on each of the following modules to access the course content.

When you have completed each of the modules, you can take the assessment to complete the course.

Introductory Module: Overview and Definitions

Module 1: Siriusware SAMS

Module 2: Membership Age Eligibility

Module 3: Issuing a New Membership

Module 4: Renewing a Membership

Module 5: Membership Card Print

Module 6: Alternate DSA Membership Eligibility

Module 7: Alternate Meal and Membership Eligibility

Module 8: Aggregate Cards and Special Reporting

Click here when complete with the modules to access the final assessment. You can print your certificate when you successfully complete the assessment.

 

If you have any problems accessing the course please contact Jason Romney at [email protected]

If you have any questions about the content of the course contact Amber Terassas as [email protected]