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About Us

The employees of the Department of Family & Community Services welcome you. It is our privilege to assist individuals and families in meeting their housing, educational, recreational, health care, and other needs. If you are in crisis and it is after regular business hours, please contact: NMCAL:; 1-855-NMCRISIS or 1-855-662-7474. For non-emergency calls regarding homelessness, please contact: 311 or Albuquerque Community Safety (ACS) at 505-768-4227.

caption:Family & Community Services Director Carol Pierce

Department Director Carol M. Pierce

We hope you find helpful in answering your questions about the services we provide to the citizens of the Albuquerque metropolitan area.

Please let us know if we are accomplishing our goal. We are always interested in hearing how we can better serve you.

Carol M. Pierce, Director

Mission Statement

The Department of Family and Community Services provides quality health and social services, housing, recreation, and education to improve the quality of life for the entire Albuquerque Community.



Provides administrative services for the department.


Carol M. Pierce, Director

Area Agency on Aging (City of Albuquerque & Bernalillo County)

Administers contracts for senior services for the Bernalillo County area.

Michelle Briscoe, Manager - 505-768-2745
Email: [email protected]

View Area Agency on Aging Information

Behavioral Health & Wellness

Administers contracts for mental health and substance abuse treatment.

Reina Martinez, Division Manager - 505-768-4704
Email: [email protected]

Child Development

Partners with Albuquerque Public Schools and community agencies to offer comprehensive child and family development programs.

Dr. Dawnita Blackmon-Mosely PhD, MBA, Division Manager - 505-767-6500
Email: [email protected]

View Child Development Information

Community Development

Provides grant assistance for programs and services that serve people of low and moderate income through federal, state, and local funds.

Monica Montoya, Division Manager - 505-768-2734
Email: [email protected]

Community Recreation & Educational Initiatives

Provides a variety of recreational, educational, and developmental activities and services for individuals of all ages.

Cristin Chavez-Smith, Division Manager - 505-767-5813
Email: [email protected]

View Recreation & Educational Initiatives Information


Provides accounting and grants administration for the department.

Anna Marie Lujan, Division Manager - 505-768-2909
Email: [email protected]

Health & Social Service Centers

Provide, as a community focal point, services to meet the health, education, and social service needs of the community.

Mayan Armijo, Health & Social Services Division Manager - 505-768-2982
Email: [email protected]

  • Alamosa Health & Social Service Center

Eleanor Benavidez, Community Services Operations Coordinator - 505-836-8800
Email: [email protected]

View Alamosa Health & Social Service Center Information

  • John Marshall Health & Social Services Center

Jeannette Otero, Social Services Center Manager - 505-848-1345
Email: [email protected]

View John Marshall Health & Social Services Center Information

  • East Central Health & Social Services Center

Michelle Sena, Social Services Center Manager - 505-767-5700
Email: [email protected]

View East Central Health & Social Services Center Information

  • Los Griegos Health & Social Services Center

Yvonne Chavez, Social Services Center Manager - 505-761-4050
Email: [email protected]

View Los Griegos Health & Social Services Center Information

Homeless Programs & Initiatives

Administers contracts that address the needs of people experiencing homelessness.

Heidiliza Shultz, Division Manager - 505-768-2844
Email: [email protected]


Provides maintenance services to FCS facilities.

Eric Gonzalez, Building Maintenance Manager - 505-768-2830
Email: [email protected]