Pay Your Citation
Payment FAQs
How do I pay the citation
Please be aware that there are two different instructions to follow depending on the first digits of your citation number.
For ASE Citations beginning with “102400000:”
To pay online: You may view your citation images and video and pay your fine at ZeroFatality.com by entering your plate number and password from your citation.
To pay by phone: Please call the Albuquerque Automated Enforcement Division Customer Service Call Center toll free at 866-247-8157 to pay by credit/debit card or ACH 24/7. Between 8:00 AM and 3:00 PM (MT), Monday through Friday, a representative will assist you with a credit/debit card or ACH payment.
To pay by mail: To pay the citation, please fill in the return stub on your system fine notice, and mail the return stub along with a check or money order (NO CASH) payable to AUTOMATED ENFORCEMENT DIVISION. To ensure proper credit, print the Citation Number and your license plate number on your payment.
Please allow 5 days for delivery. Send payment to: AUTOMATED ENFORCEMENT DIVISION, PO Box 593095 Orlando, FL 32859-3095.
Pay in person: Payments can be made in person Monday to Friday 8:00 AM - 5:00 PM (MDT). The only acceptable forms of payment are: Cash, Cashier’s Check or Money Order only (NO PERSONAL CHECK, NO CREDIT or DEBIT CARDS). Make payable to: Automated Enforcement Division. You will need a copy of the violation or the violation number AND your license plate number to pay in person at One Civic Plaza, Basement, Parking Division, Albuquerque, NM 87102.
For ASE Citations beginning with “ABQ:”
To pay online: You may view your citation images and video and pay your fine at usview.cite-web.com by entering your citation number and pin from your citation.
To pay by phone: Please call the Albuquerque Automated Enforcement Division Customer Service Call Center toll free at 844-652-0888 to pay by credit/debit card or ACH 24/7. Between 8:00 AM and 3:00 PM (MT), Monday through Friday, a representative will assist you with a credit/debit card or ACH payment.
To pay by mail: To pay the citation, please fill in the return stub on your system fine notice and mail the return stub along with a check or money order (NO CASH) payable to AUTOMATED ENFORCEMENT DIVISION. To ensure proper credit, print the Citation Number and your license plate number on your payment.
Please allow 5 days for delivery. Send payment to: AUTOMATED ENFORCEMENT DIVISION, PO Box 626 Baltimore, MD 21202-9998.
To pay in person: Payments can be made in person Monday to Friday 8:00 AM - 5:00 PM (MDT). The only acceptable forms of payment are: Cash, Cashier’s Check or Money Order only (NO PERSONAL CHECK, NO CREDIT or DEBIT CARDS). Make payable to: Automated Enforcement Division. You will need a copy of the violation or the violation number AND your license plate number to pay in person at One Civic Plaza, Basement, Parking Division, Albuquerque, NM 87102.
How much is the citation?
$100. This amount is set by State law and cannot be modified.
I would like to pay, but I need more time.
Payment plans are an option but you must request the payment plan in a timely manner. Download the payment plan request form and follow the instructions on the form to submit the document.
How do I pay a citation through the collection agency?
A: If it has been more than 90 days from the date of issuance or if you are beyond the time limit established by your payment plan, your citation is in collections. Please contact Evergreen Professional Recoveries to pay online or by phone.
Evergreen Professional Recoveries: 877-591-7747