Alternative Resolution

Alternative Resolution FAQs

How do I nominate a new driver?

Anyone can pay the citation or complete the community service on behalf of the vehicle owner without nominating a new driver. If you need to formally reassign ownership, you may submit an Owner’s Affidavit identifying the driver so that an Automated Speed Enforcement System Fine Notice may be sent to the driver. The Owner’s Affidavit must be notarized. Depending on your citation issuer, the form will vary.

Owner’s Affidavit Form for ASE Citations beginning with “102400000.”

Owner’s Affidavit Form for ASE Citations beginning with “ABQ.”

Only the registered owner who receives the initial system fine notice may submit an owner’s affidavit nominating another person. A nominee may not nominate another person as the driver. No further nomination is allowed.

Can I complete community service in lieu of paying the fine?

The Automated Speed Enforcement Ordinance allows ASE system fines to be resolved with four (4) hours of community service. To be eligible, you must:

You must state your intent to complete community service by the due date on the system fine notice, which is 30 days from the date of issuance of the system fine notice. After 30 days, you will no longer be eligible to request community service. Please be advised you must complete all 4 hours of community service within 90 days of issuance of the system fine notice, to have your debt be considered as paid in full. Hours served must be performed with and verified by eligible service sites through our community service platform.

How do I sign up for community service?

Please be aware that there are two different instructions to follow depending on the first digits of your citation number.

For ASE Citations beginning with “102400000:”

You must select the community service option at ZeroFatality.com within 30 days from the date of issuance of the system fine notice. You cannot sign up directly on the Automated Speed Enforcement Community Service website without visiting ZeroFatality.com first.

For ASE Citations beginning with “ABQ:”

You must first acknowledge that you will sign up for Community Service at usview.cite-web.com within 30 days from the date of issuance of the system fine notice. Once you have done that, click the link that will take you to the City’s Automated Speed Enforcement Community Service website where you can sign up for community service and log your hours.  

Completing Your Community Service

To register an account and view the community service options, visit our community service platform. All hours must be logged to the platform with the violation number you would like the hours applied to. Hours must be performed within 90 days of receiving the notice to count.

Can I request a hearing to contest the violation?

Please be aware that there are two different instructions to follow depending on the first digits of your citation number.

Online Appeal Instructions for ASE Citations beginning with “102400000:”

To challenge this infraction, you may request a hearing before the due date specified on your Notice. The Hearing Request form may be obtained on ZeroFatality.com. You must request a hearing by the within 30 days after the first notice of your citation is issued or you lose the right to appeal.

Online Appeal Instructions for ASE Citations beginning with “ABQ:”

To challenge this infraction, you may request a hearing before the due date specified on your Notice. The Hearing Request form may be obtained on usview.cite-web.com. You must request a hearing by the due date set forth in your Notice or you lose the right to appeal.

Appeal Requests In-Person, by Mail, or by Email

Mailing and email Instructions for the Hearing Request Form are included on the Appeal Request Form. If the infraction is not dismissed after your hearing, you must pay your fine. You have the right to appeal the hearing officer's decision.

At your hearing, the rules of evidence, the New Mexico Rules of Civil Procedure, and the Albuquerque Independent Office of Hearings Ordinance will apply.

Who conducts an Automated Speed Enforcement hearing?

The City Clerk’s Office will administer Automated Speed Enforcement hearings. The hearing officers are appointed by the presiding judge of the civil division of the district court and the hearings will adhere to the Independent Office of Hearing Ordinance.

How do I determine the status of my citation?

Please be aware that there are two different instructions to follow depending on the first digits of your citation number.

Instructions for ASE Citations beginning with “102400000:”

To check the status of your citation—whether it has been fully paid, involves community service, or is awaiting a hearing—please visit zerofatality.com. To log in, enter your plate number and password from your citation. Upon logging in, your citation status will be prominently shown at the top center of the screen for your convenience. If your citation has gone to collections, it will no longer be visible on the vendor site and you must contact the collections agency. See Payment FAQs.

Instructions for ASE Citations beginning with “ABQ:”

To check the status of your citation—whether it has been fully paid, involves community service, or is awaiting a hearing—please visit usview.cite-web.com. To log in, enter your citation number and pin from your citation. Upon logging in, your citation status will be prominently shown at the top center of the screen for your convenience.