3-16-2017 Review #16-204 Review of I-9 “Employee Eligibility Verification” Form Handling Processes

The Office of Inspector General for the City of Albuquerque, NM, conducted a review of processes involving City handling of I-9 “Employee Eligibility Verification” Forms. An I-9 form was reported missing, so this review examined the policies, processes and federal guidance on handling the forms. Specifically, the review was conducted to determine the circumstances that led to the disappearance of the form, and how to improve the process to prevent future occurrences. The Department of Human Resources was able to identify vulnerabilities in the process and confusion in federal guidelines that enabled process improvements and policy clarification, thereby reducing future risk of this occurring again.