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Payroll

Processes payroll payments for approximately 7000 employees.

About the Payroll Department

We help maintain records, make payments, and maintain reports (such as W2s and W4s) for state and federal governments, PERA, garnishments, child support, and employee benefits.

Questions

Can we send payroll documents by fax machine?

Any time you're submitting a request that involves changing taxes or your bank account, we do not accept facsimiles, we require an original signature.

Voluntary deductions, additional pay set ups, hours donations, vacation sellbacks, and sick leave conversions, are acceptable as facsimiles.

Release of Tax Levy or Garnishments are acceptable as copies.

We encourage employees to utilize Employee Self-service as much as possible to avoid having to submit paper documents.

When will my payroll deposit hit the bank?

Payday is Friday.  Some of the larger institutions post the deposits the day before but the deposit is officially the employee's property at 8:00 am payday Friday.

I did not get paid this pay period or did not get paid correctly.  My department has sent in the paperwork for a manual check.  When can I pick up the check?

Submissions for manual checks that are date-stamped into the Central Payroll office by 3 p.m. will be processed the same day and will be available for pick up after 4:30 p.m.

Items received after 3 p.m. will be processed the next business day.

Central Payroll does not do manual check runs during payroll week, except for payday Friday.

Overtime pay was less on my regular pay check than expected. Can I get a manual check for what was left off?

Manual checks are not cut for overtime wages. Please talk to your manager/supervisor and your department timekeeper so that the hours can be added to your next paycheck.

My 1099-Misc is wrong.  Where do I get a correct 1099-Misc? Where do I get a copy of a previous year's 1099-Misc?

Contact Accounting at (505) 768-3405.

Where/How can I get a copy of a previous year's W2?

If you are an active employee, previous years are listed on Employee Self-service.

If you are not an active employee, contact Central Payroll at(505) 768-3441.

The cost is $20.00 (cash only) per copy and current, valid, photo ID is required to pick up.

You will need to provide a social security number.

Where can I find Kronos help and/or job aids?

Kronos has a link called Kronos Support on the City EWEB page, located just below the Kronos link where you will find ‘how-to' job aids, can register for Auditor/Manager training, and other useful tools to help you with your Kronos tasks.

How do I update my Reports-to in Kronos?

Kronos gets all user data from PeopleSoft. If a Report-to change is required, the department HR Coordinator will need to make the appropriate Reports-to changes in PeopleSoft. Once changes are made in PeopleSoft, the updates will be imported into Kronos within the following 1-2 days.

Who takes care of employment verifications and mortgage-related employment and salary verifications?

We are pleased to announce that effective May 1, 2019, we are using Employers Unity, LLC to fulfill most requests for your income and employment information. Use Employers Unity, LLC to provide proof of your employment and/or income when securing financing, leasing an apartment, providing information to government agencies, etc. instead of coordinating this request with Human Resources and/or Payroll.

Employers Unity, LLC will help you provide your information fast and give you more control over who has access. You can access Employers Unity, LLC online at any time at www.employersunity.com. You are not charged for this service and can receive one free personal report annually.

Process Verifier should follow:

  1. From your Internet browser, go to verify.employersunity.com
  2. Click on Verifier, Government Verifier or Employees. Please note, in order for an employee to receive their free report, they must Click on Employees during the registration process.

Only businesses that have received your authorization and completed a process that confirms they are a legitimate business and have a valid reason as defined by the Fair Credit Reporting Act can view employment and income information through Employers Unity, LLC.

For help using Employers Unity, LLC:

Go to verify.employersunity.com and click support.

If your wage verification is from the Social Security Administration or the Department of Veteran’s Affairs, contact Central Payroll via: