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Customer Service

ABQ RIDE Customer Service Center provides trip-planning assistance to bus and Sun Van customers.

Customer service agent with headset, seated at desk with computer smiling as she answers phone calls.

Customer Service Representatives are available in person:

  • At the Customer Service windows and lobby located at 100 1st St. SW
  • Open Monday - Friday, 8:00 am - 5:00 pm

Customer Service Representatives can also be reached by phone:

  • Call (505) 243-RIDE (7433)
  • Monday - Sunday, 8:00 am - 5:00 pm

To make Sun Van or ABQ RIDE Connect reservations by phone:

  • Call (505) 243-RIDE (7433)(V/TTY)
  • Monday - Sunday, 8:00 am - 5:00 pm