Welcome to the City of Albuquerque

FAQs

Get detailed answers to your questions.

Questions

Answers

What is WorkKeys?

Work Keys is a national career-readiness assessment designed by ACT (known for its college entrance exams.) WorkKeys allows employers to identify real-world skills needed for a particular job and find applicants with the right skill sets.

I want to apply for a job. Why are WorkKeys required for this position?

This job has been assessed by a certified WorkKeys profiler. The profiler determined that a certain skill level is necessary to be successful in this job. The City of Albuquerque wants to find qualified applicants, but also wants job-seekers to find positions that will be a good fit.

How do I register to take the WorkKeys test?

You can sign up online or call (505) 768-3200 to register.

Watch this tutorial for instructions on registering for a WorkKeys assessment.

Do I have to pay for the test?

No. The WorkKeys test is free!

What do my scores mean?

WorkKeys scores range from 1 to 7, with 1 being low and 7 being high.

Read more about WorkKeys scores.

How do I submit my scores to the City of Albuquerque to apply for a job?

Find the job on the City's Job listings and click "Apply for this Job." When prompted, please upload your official WorkKeys score transcript, which was sent to you by ACT after you completed your WorkKeys tests, and a scan of your National Career Readiness Certificate (NCRC) - both sides, please!

Retrieve your WorkKeys Score Transcript.

Watch this tutorial for instructions on uploading your WorkKeys scores to your application.

What if my scores aren't high enough?

You can improve your skills for free through KeyTrain, an online program. To get a KeyTrain account, you can call Public Service University at (505) 768-3200 or request one online or through New Options New Mexico.

How long are WorkKeys Scores valid?

WorkKeys Scores are valid for three years from when you took the assessment.

Which jobs require WorkKeys?

The Motor Coach Operator and Sun Van Operator are the only City jobs that require WorkKeys scores as of July 31, 2012.

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