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Westside Animal Shelter

Location, hours, and other information about the Westside Animal Shelter.

Westside Shelter Information

Address: 11800 Sunset Gardens SW, Albuquerque, NM 87121

Telephone: (505) 768-1975

Office Hours: Tuesday through Sunday, 9:30 a.m. to 6 p.m.

Kennel Viewing Hours Only: Tuesday through Sunday, 10:30 a.m. to 5:30 p.m.

Albuquerque Shelters Map

About Animal Reclaiming

Seven days a week, from 7 a.m. to 7 p.m.

  • Residents must bring proof of ownership to reclaim.
  • A valid Photo ID is required with proof of address if other than what is on the ID.
  • If your dog is spayed/neutered and has never been impounded fees will be waived.
  • Otherwise fees typically apply and must be paid at the time of reclaim.
  • Credit cards will not be accepted after regular shelter business hours.
  • All animals must be sterilized before release; if your pet is not already sterilized, it will stay at the shelter and have surgery on the next available date.
  • Some situations require special approval and must occur during regular shelter business hours.

Only animals that already have a valid intact permit or animals from counties other than Bernalillo, Valencia, Torrance, Santa Fe, Sandoval, or Cibola, will be released unsterilized.

Residents must live in Albuquerque or Bernalillo County to bring animals.

Returning a Pet

If you change your mind shortly after adopting an animal, returning a pet that was adopted from the Animal Welfare Department must be done by the adopting party.

Animal Receiving

Seven days a week, from 7 a.m. to 7 p.m.

During renovation work, Animal Welfare's East Side Shelter is unable to accept surrendered dogs. Cats can be surrendered at the West Side Shelter or East Side Shelter.

 Beginning in March, part of Albuquerque's East Side Animal Shelter is undergoing renovations.

During this time, if you want to surrender a pet, please contact an Animal Welfare surrender counselor by calling 311 or (505) 768-2000.

If you must surrender a dog immediately, please bring the pet to the West Side Shelter.

The West Side Shelter is located at 11800 Sunset Gardens SW.

View West Side Shelter location map.

Cats can be surrendered at the West Side Shelter or East Side Shelter.

Citizens must be residents of Albuquerque or Bernalillo County to bring animals to our facilities.