ABQ Alert

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ABQ Alert is the official emergency alert and community notification system used by the City of Albuquerque. In addition to emergency alerts, you can also choose to receive customizable community notifications. Sign up now to receive alerts from the City via text message, email, and voice message.

FAQs

What is ABQ Alert? Why Should I Sign Up? Types of Emergency Alerts Types of Community Notifications How Does It Work? How is the Info I Provide Used? How do I Change My Alerts? What Does an Alert Look Like?

What is ABQ Alert?

ABQ Alert is a notification system used to send alerts and provide information to the community and to City employees during emergencies, special events, trash delays, and much more! Sign-up for ABQ Alert online to receive customized notifications via text message, email, and voice message on emergencies like severe weather, wildfires, hazardous materials incidents, and other public safety incidents. Currently we also offer notifications for weather impacts to road conditions, air quality, bus delays, special events, some site closures, and trash notifications. The City of Albuquerque does not charge for this service, however, your mobile phone company may charge for text messages. Please refer to your mobile phone's service plan for more information.

Why should I sign up for ABQ Alert?

By signing up for ABQ Alert, you are taking a large step toward improving your personal safety and convenience. ABQ Alert sends official, real-time notifications with helpful info and potentially life-saving actions you may need to take to keep yourself and others safe. Additionally, ABQ Alert helps City departments keep you in the know about important information in the City of Albuquerque.

What types of emergency alerts will I receive?

Emergency alerts are sent as soon as possible when there is an immediate threat to life and/or property. These include notifications about severe weather, wildfires, hazardous materials incidents, and other public safety incidents. During the sign-up process you will choose what types of alerts to receive and how you want to be notified. You will still receive alerts sent by government officials through the Wireless Emergency Alert System (AMBER Alerts, Presidential Alerts, etc.) regardless of signing up for these City of Albuquerque specific alerts.

What types of community notifications will I receive?

In addition to emergency alerts, you can also choose to receive customizable community notifications. Currently we offer notifications from Arts & Culture, Emergency Management, Environmental Health, Fire and Rescue, Municipal Development, Senior Affairs, Solid Waste, and Transit, however we are planning to add even more City departments soon. Check back here for updates!

How does it work?

When a situation or event occurs that meets the criteria for sending out an alert, the City’s designated officials will gather the necessary information and send an alert to everyone who has opted-in¹ to receive one for that situation. These notifications may be citywide or specific to the area or neighborhood for more localized events.

How is the information I provide used?

Including your address in your profile information improves the ability to provide localized alerts. Data provided by users within ABQ Alert is 100% secure and is used only for the purpose of better serving the resident during emergency situations.

How do I change my alerts?

If you would like to change the type of notifications you receive, how you receive notifications, opt-in to receive new types of notifications, or update your address and personal information, sign into your account.

What does an alert look like?

Depending on what methods of communication you choose for each notification, it may be sent via text message, email and phone call, or to all of your devices at once. Text messages are limited to 160 characters in length; email and voice messages may be longer and contain additional information.

• Text message alert example: ABQ Alert: Possible flash flooding. Exit the arroyos now. Flash Flood Warning issued August 15, 2:14 PM until August 15 at 5:45 PM by NWS Albuquerque NM.
• Voice message alert example: ABQ Alert: Possible flash flooding. Exit the arroyos now. Flash Flood Warning issued August 15 at 2:14 PM MDT until August 15 at 5:45 PM MDT by NWS Albuquerque NM.
• Email alert example: ABQ Alert: Possible flash flooding. Exit the arroyos now. The National Weather Service in Albuquerque has issued a Flash Flood Warning for Bernalillo County in central New Mexico until 545 PM MDT. *At 214 PM MDT, Doppler radar indicated heavy rain due to thunderstorms moving south through the area. This will cause arroyo and small stream flooding. Between 0.5 and 1 inch of rain has fallen.
  

¹ Message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the Terms of Use and Privacy Policy of Rave Mobile Safety.

• Terms of Use: https://safety.smart911.com/terms-of-use/
• Privacy Policy: https://safety.smart911.com/privacy-policy/