Office of Emergency Management About the Office of Emergency Management. City Focus About Us Our office pro-actively plans for all hazards, works to reduce threats, and prepares Albuquerque residents and organizations to respond to and recover from any emergency. City Focus Volunteer The majority of volunteer positions for the Office of Emergency Management are through the Community Emergency Response Team (CERT). CERT Members can assist others in disastrous event by applying basic response and organizational skills. These skills can help save and sustain lives until help arrives. City Focus Training The Community Emergency Response Team (CERT) program educates people about disaster preparedness for hazards and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, disaster medical operations, disaster kits, disaster psychology, and disaster incident management. City Focus Resources View emergency preparedness materials translated into other languages including, the City's emergency plans and annexes, and preparedness resources for residents, homes, pets, businesses, faith-based organizations, and schools.