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Office of Emergency Management

About the Office of Emergency Management

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About Us

Our office pro-actively plans for all hazards, works to reduce threats, and prepares Albuquerque residents and organizations to respond to and recover from any emergency.

Two men cross an intersection in downtown Albuquerque during the day.

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Volunteer

The majority of volunteer positions for the Office of Emergency Management are through the Community Emergency Response Team (CERT). CERT Members can assist others in disastrous event by applying basic response and organizational skills. These skills can help save and sustain lives until help arrives.

A photo of a sunrise in Albuquerque over the Rio Grande River, Bosque, and part of the Sandias.

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Training

The Community Emergency Response Team (CERT) program educates people about disaster preparedness for hazards and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, disaster medical operations, disaster kits, disaster psychology, and disaster incident management.

A photo of CERT volunteers infront of CERT utility trailer.

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Resources

View emergency preparedness materials translated into other languages including, the City's emergency plans and annexes, and preparedness resources for residents, homes, pets, businesses, faith-based organizations, and schools.

Comprehensive Emergency Management Plan cover sheet
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CONTACT

The 311 Community Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services.

Call: 311 or 505-768-2000
Report Online
Email 311 ([email protected])
Emergencies: 911
Non-Emergency Police Calls: 505-242-COPS

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