11-28-07 -- 07-108 - Management Audit - Utility Billing Process, DMD

The Public Service Company of New Mexico (PNM) provides electric and natural gas services for City of Albuquerque (City) operations. FY 2007 PNM charges totaled approximately $16 million. There are approximately 2,730 PNM electric accounts and 84 natural gas (gas) accounts billed on a monthly basis. The Department of Municipal Development (DMD) operates the utility billing process.