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Department Listing

Contact information for City departments and offices.

General Questions

For general questions:

  • In Albuquerque, call 311
  • Outside Albuquerque, call 505-768-2000

City Organization Chart

Contents: City Departments & Offices

Albuquerque Community Safety

Albuquerque Community Safety (ACS) is the city’s third branch of public safety, responding to calls related to behavioral health, substance use, and other non-criminal and non-medical issues.

View information about Albuquerque Community Safety.

Director: Jodie Esquibel, [email protected]
1 Civic Plaza, Rm 1026
Albuquerque NM 87102
Telephone: 505-768-4227

Public Information Coordinator: Jorge Hernandez, [email protected], 505-768-3504

Animal Welfare Department

The Animal Welfare Department operates the Eastside and Westside animal shelters, providing services such as pet adoptions, reclaims of lost pets, and animal protection. The department also offers spay and neuter programs, along with opportunities for volunteering and fostering.

View information about Animal Welfare.

Director: Carolyn Ortega, [email protected]
8920 Lomas NE
Albuquerque, NM 87112
Telephone: 505-764-1123

Marketing Manager: Desiree Cawley, [email protected], 505-764-1164

Arts & Culture Department

The Arts & Culture Department enriches the community by celebrating the city's history and culture through a range of programs and events. It oversees key facilities such as the ABQ BioPark, Albuquerque Museum, KiMo Theatre, and city libraries, while offering public art programs and hosting popular events like Summerfest, Freedom 4th, and the Twinkle Light Parade.

View information about Arts & Culture.

Director: Dr. Shelle Sanchez, [email protected]
City Hall - 6th Floor
Telephone: 505-768-3556
Fax: 505-768-2846

Marketing Manager: Tanya Lenti, [email protected], 505-768-3556

Aviation Department

The Aviation Department ensures safe, efficient, and sustainable air travel at Albuquerque International Sunport and Double Eagle II Airport while supporting economic growth and customer service excellence.

View information about Aviation.

Director: Richard McCurley, r[email protected]
2200 Sunport SE
Albuquerque, NM 87106
Telephone: 505-244-7700
Fax: 505-842-4278

Sunport Media Line: Jonathan Small, [email protected], 505-289-0375 

City Clerk's Office

The City Clerk’s Office manages public records, elections, and campaign finance, oversees the public financing program, and supports city boards and commissions.

View information about City Clerk.

City Clerk: Ethan Watson, [email protected]
Plaza del Sol, 600 2nd NW, 7th floor
Telephone: 505-924-3650
Fax: 505-924-3660

Public Information Officer: Cristobal Rocha, [email protected]

City Council

View information about the City Council.

Council Director: Isaac Padilla, [email protected]
City Hall - 9th Floor
Telephone: 505-768-3100
Fax: 505-768-3227

Public Information Officer: Vincent Higgins, [email protected]

Office of Civil Rights

The Office of Civil Rights works to prevent discrimination in housing, public accommodations, and employment while providing education and resources to ensure equal access to services.

View information about the Office of Civil Rights.

Director: Vacant
City Hall - 4th Floor
Telephone: 505-768-4500

Office of Civil Rights: 505-768-3491

Civilian Police Oversight Agency

The Civilian Police Oversight Agency (CPOA) independently reviews and investigates complaints and commendations regarding Albuquerque Police Department personnel.

View information about the Civilian Police Oversight Agency.

Executive Director: Diane McDermott, [email protected]
600 2nd NW, Room 813
Telephone: 505-924-3770
Fax: 505-924-3775

Office of Consumer Protection

The Office of Consumer Protection educates residents on their rights, advocates for stronger legal protections, and takes action against unfair and deceptive business practices.

View information about the Office of Consumer Protection.

Director: Gabriela Marques, [email protected]
City Hall - 3rd Floor
Telephone: 505-768-3138

Economic Development Department

The Economic Development Department works to build a strong, inclusive economy by supporting local businesses, attracting key industries, and creating jobs. It offers services through the Small Business Office, Minority Business Development Agency, and Albuquerque Film Office, while also focusing on business growth and workforce training.

View information about Economic Development.

Director: Max Gruner
City Hall - 11th Floor
Telephone: 505-768-3270
Fax: 505-768-3280

Marketing and Communications Coordinator: Sara Mannal [email protected]

Emergency Management Office

The Office of Emergency Management (OEM) prepares for, responds to, and helps the city recover from emergencies, ensuring public safety and resilience.

View information about Emergency Management.

Director: Michael Riley, [email protected]
Address: 11510 Sunset Gardens SW, 87121-7758
Telephone: 505-244-8657

Environmental Health Department

The Health Department protects public health by preventing disease and promoting environmental sustainability. It handles services like air quality monitoring, health permits for restaurants and pools, sharps disposal, and landfill and groundwater monitoring, while also addressing issues with urban wildlife and insects.

View information about Environmental Health.

Director: Director Paul Rogers, [email protected]
City Hall - 3rd Floor
Telephone: 505-768-2716
Fax: 505-768-2617

Marketing Manager: Jeremy Dyer, [email protected], 505-235-8073 

Office of Equity & Inclusion

The Office of Equity and Inclusion works to make the city a leader in diversity and inclusion by fostering an inclusive government. It includes liaison offices such as the Office of Black Community Engagement, Office of Immigrant and Refugee Affairs, Office of Native American Affairs, and Office of Financial Empowerment.

View information about Equity & Inclusion.

Director: Sonya Lara
City Hall - 4th Floor
Telephone: 505-768-3307

Marketing & Communications Coordinator: Reed Bobroff, [email protected], 505-549-0543

Finance & Administrative Services Department

The Finance and Administrative Services Department manages the city’s financial operations, including budgeting, accounting, purchasing, risk management, and treasury services.

View information about Finance and Administrative Services.

Executive Assistant to the Department Director​: Lisa Lopez, [email protected]
City Hall - 10th Floor
Telephone: 505-768-3396

Fire Rescue

Albuquerque Fire Rescue provides fire suppression, emergency medical services, fire prevention, special operations, and public education to protect lives and property.

View information about Albuquerque Fire Rescue.

Fire Chief: Emily Jaramillo
11500 Sunset Gardens SW
Albuquerque, NM 87121
Telephone: 505-768-9300
Fax: 505-768-9340

Public Information Officer: Lt. Jason Fejer, [email protected], 505-768-9300

General Services Department

The General Services Department oversees city-owned buildings, fleet management, metro security, and facilities maintenance to support city operations.

View information about General Services.

Director: Nathan Martinez
City Hall - 3rd Floor
Telephone: 505-768-4684

Public Information Officer: Dan Mayfield, [email protected], 505-768-3868

Health, Housing & Homelessness

The Health, Housing, and Homelessness Department supports public health, affordable housing, and homelessness services through its Health and Social Service Centers, offering emergency food, clothing, and rental assistance; the Gateway Center, providing medical care, behavioral health services, and housing navigation; as well as emergency shelter at Gateway West.

View information about Heath, Housing & Homelessness

Director: Gilbert Ramírez
City Hall - 5th Floor
Telephone: 505-768-2860
Fax: 505-768-3204

Public Affairs Specialist: Connor Woods, [email protected], 505-768-2809

Human Resources Department

The Human Resources Department recruits and retains a diverse workforce while ensuring fair employment practices and professional development opportunities.

View information about Human Resources.

Director: Ian Stoker, [email protected]
City Hall - 7th Floor
Telephone: 505-768-3700
Fax: 505-768-3777

View information about employment verification.

Inspector General's Office

The Office of the Inspector General (OIG) investigates fraud, waste, and abuse to insure integrity and transparency in city government.

View information about the Inspector General's Office.

Melissa R. Santistevan, [email protected]
City Hall - 5th Floor
Telephone: 505-768-3150

Internal Audit Office

The Office of Internal Audit conducts independent reviews of city operations to improve efficiency and accountability.

View information about Internal Audit.

City Auditor: Marisa C. Vargas, [email protected]
City Hall - 5th Floor
Telephone: 505-639-3563
Fax: 505-768-3158

Legal Department

The Legal Department provides legal counsel, defends the city in legal matters, and offers conflict resolution services through the Alternative Dispute Resolution Office.

View information about the Legal Department.

City Attorney: Lauren Keefe
City Hall - 4th Floor
Telephone: 505-768-4500
Fax: 505-768-4525

Press Secretary: Shannon Kunkel, [email protected], 505.259.0650

Management & Budget Office

The Management and Budget Office oversees the city’s budgeting process to ensure responsible financial planning and resource allocation.

View information about Management and Budget.

Budget Officer:Lawrence L. Davis, [email protected]
City Hall - 11th Floor
Telephone: 505-768-3364
Fax: 505-768-3301

Press Secretary: Shannon Kunkel, [email protected], 505.259.0650

Mayor's Office

The Albuquerque Mayor's Office, led by Mayor Tim Keller, aims to make Albuquerque a safer, more innovative, and inclusive city, focusing on tackling big problems and creating a stronger community.

View information about the Mayor's Office.

Mayor: Tim Keller, contact the Mayor's Office
City Hall - 11th Floor
Telephone: 505-768-3000
Fax: 505-768-3019

Press: [email protected]
Director of Public Affairs: Doug Small, [email protected]
Assistant to the Chief Administrative Officer: William Burleigh, [email protected]

Metropolitan Redevelopment Agency

The Metropolitan Redevelopment Agency (MRA) promotes economic development by collaborating with community leaders, developers, and businesses. Key initiatives include Downtown Forward and the ABQ Rail Trail, a 7-mile multi-use trail connecting downtown to neighborhoods, cultural spots, and transit to encourage investment and redevelopment.

View information about Metropolitan Redevelopment.

Director: Terry Brunner, [email protected]
100 Arno NE, Suite B
Albuquerque, NM 87102
Telephone: 505-895-2142

Public Information Officer: Sarah Supple, [email protected], 505-810-7501

Municipal Development Department

The Municipal Development Department is responsible for designing, building, and maintaining the city's roads, storm drains, and public facilities, including community centers, libraries, and public safety buildings. DMD also oversees the maintenance of city lighting and the collection of parking citation payments.

View information about Municipal Development.

Director: Jennifer Turner, JD, [email protected]
City Hall - 7th Floor
Telephone: 505-768-3830
Fax: 505-768-2310

Public Information Officer: Dan Mayfield, [email protected], 505-768-3868

Parks & Recreation Department

The City of Albuquerque's Parks and Recreation Department manages nearly 300 parks, 160 miles of multi-use trails, over 30,000 acres of open space, four municipal golf courses, and numerous aquatics and recreation facilities to promote community well-being and economic growth.

View information about Parks and Recreation.

Director: David Simon, [email protected]
1801 4th NW
Albuquerque, NM 87102
Telephone: 505-768-5353
Fax: 505-768-5305

Marketing and Communications Coordinator: Emily Moore, [email protected], 505-768-5303

Planning Department

The Planning Department oversees sustainable development and zoning policies to promote thoughtful growth and safeguard community well-being. It handles issuing building and trade permits, conducting inspections for new construction and remodels, processing business registration applications, and enforcing zoning and housing codes.

View information about Planning.

Director: Alan Varela
600 2nd NW
Albuquerque, NM 87102
Telephone: 505-924-3860
Fax: 505-924-3339

Public Information Officer: Tim Walsh, [email protected], 505-924-3937

Police Department

The Albuquerque Police Department (APD) partners with the community to reduce crime, enhance public safety, and build trust through community policing.

View information about the Police Department.

Police Chief: Harold Medina, [email protected]
400 Roma NW
Albuquerque, NM 87102
Telephone: 505-768-2200
Fax: 505-768-2331

Public Information Officer: 505-768-3339

Senior Affairs Department

The Senior Affairs Department offers programs and services to help residents stay active, engaged, and independent as they age. It operates six senior centers and three multigenerational centers, providing fitness programs, senior meals, transportation, case management, and volunteer opportunities, as well as youth programs at its multigenerational centers.

View information about Senior Affairs.

Director: Anna Sanchez
1 Civic Plaza NW, 6th Floor, Rm. 6007
Albuquerque, NM 87102
Telephone: 505-764-6432
Fax: 505-764-3632

Point of Contact:

  • Senior Information Line: 505-764-6400
  • Public Information Officer Interim: Brianna Gallegos, [email protected]

Solid Waste Management Department

The Solid Waste Department keeps the city clean with reliable trash and recycling services, large item pick-up, and graffiti removal. The department also fosters community involvement through recycling education, while the InterACTION team supports people experiencing homelessness with outreach and resources.

View information about Solid Waste.

Director: (William) Billy Gallegos
4600 Edith NE
Albuquerque, NM 87107
Telephone: 505-761-8100
Fax: 505-761-8187

Public Information Officer: Alex Bukoski, [email protected], 505-761-8134

Technology & Innovation Department

The Technology and Innovation Department helps improve government services through technology. This includes programs like WiFi in Neighborhoods, the Broadband Office, and the 311 Community Contact Center.

View information about Technology and Innovation.

Director: Mark Leech, [email protected]
City Hall - 2nd Floor
Albuquerque, NM 87102

Digital Engagement Manager: Erika Eddy, [email protected], 505-768-3723

Transit Department

The Transportation Department (ABQ RIDE) offers safe, reliable public transportation, encouraging alternatives to single-occupant vehicles and improving citywide mobility.

View information about Transit.

Director: Leslie Keener, [email protected]
Alvarado Transportation Center
100 1st SW
Albuquerque, NM 87102
Telephone: 505-724-3100

Transit Department Public Information Officer: Madeline Skrak , [email protected] , 505-764-8956

View information about bus routes and schedules

Violence Intervention Program (VIP)

The Violence Intervention Program (VIP) works with high-risk individuals to prevent gun violence, reduce retaliation, and promote community safety.

View information about the Violence Intervention Program (VIP).

Project Manager: Gerri Bachicha, [email protected]
2040 4th St NW
Albuquerque, NM 87107
Telephone: 505-768-4983

Public Information Coordinator: Jorge Hernandez, [email protected], 505-768-3504

Youth & Family Services

The Youth & Family Services Department supports families and children with a variety of programs and services. It operates 22 community centers, offers youth and early childhood programs, and manages the school crossing guard program, providing resources for families to thrive and stay connected.

View information about Youth & Family Services.

Director: Jess Martinez, [email protected]
City Hall 6th Floor
Telephone: 505-767-5804

Public Affairs Specialist: Brianna Gallegos, [email protected]