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Plan a Visit

Visitation to the Balloon Museum is restricted to New Mexico residents only.

The reopening of Albuquerque Balloon Museum comes with changes to our admission processes. Like other cultural facilities, we will operate at a limited capacity. In order to serve our visitors, timed tickets must be booked, IN ADVANCE AND ONLINE, through Hold My Ticket. All visitors, including children and Museum Foundation Members, must secure a timed ticket prior to their visit. No tickets will be sold at the Museum. Staff and Museum visitors are asked to follow the State health order requiring face masks or other face coverings to be worn. Exception: Children 2 years and under are not required to wear face coverings.

Temporarily, due to COVID-19, free days, free passes, and discounts will not be honored.

Proof of Residency — Acceptable documentation includes a New Mexico driver’s license or ID card, a New Mexico vehicle registration, a federal document attesting to residency, or a military ID. For new residents, an out of state driver’s license with proof of local address (e.g. utility bill in resident’s name) is acceptable.

HOURS OF OPERATION

Wednesday – Sunday 9:00 a.m. - 5:00 p.m.

Timed Ticketing Sessions:
9:00 a.m. - 10:30 a.m.
11:00 a.m. - 12:30 p.m.
Closed for cleaning 12:30 to 1:30 p.m. - Museum Shoppe is OPEN!
1:30 p.m. - 3:00 p.m.
3:30 - 5:00 p.m.

Museum Limits: We will be operating at a reduced capacity and will stagger entry to minimize the number of people in each gallery space at a time.

View Museum Map

On arrival, we ask that visitors wait in their cars until their scheduled time slot.

COVID Entry Protocol

 For Health and Safety

  • Advanced ticket purchase required
  • Masks are required for entry
  • Directional arrows will lead visitors through galleries
  • Touch screens & interactives will not be accessible
  • Hands-on areas will be closed
  • Free admission days will not apply during this phase of reopening

 

City of Albuquerque - Coronavirus FAQs


(Information below is museum operating on a regular schedule.)

The Box

Balloon Museum: Open Year-Round

Our regular hours are 9:00 a.m. to 5:00 p.m., Wednesday through Sunday. We are closed Mondays, Tuesdays, Thanksgiving Day, Christmas Day, New Year's Day, and during City holidays that fall on Mondays. Admission may be purchased abqballoonmuseum.holdmyticket.com. Please note, hours of operation are subject to change due to public health order updates.

WEATHER DELAYS OR CLOSURES

The Balloon Museum is a City facility. If the City of Albuquerque declares a delayed opening or closure due to weather conditions, the Balloon Museum will follow these directives. Please look for announcements about the City's operating status on local media stations and/or this website, www.cabq.gov.

Balloon Museum Admission Prices

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