Albuquerque Police Oversight Board: Community Member Satisfaction Survey 1. How satisfied were you with: a. The ease with which you filed your complaint? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied b. The adequacy and accuracy of information about how to file your complaint? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied c. How well the investigator listened to your description of what happened? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied d. How fair and thorough the investigator’s questions were? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied 2. How satisfied were you with the explanations you received about: a. How the complaint process works? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied b. The findings on your complaint? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied c. The length of time the process took? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied 3. How satisfied were you with the information you received: a. About what was happening with your complaint? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied b. In the letters you received? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied 4. How satisifed were you that your complaint was handled: a. Thoroughly? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied b. Impartially? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied c. In a timely manner? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied 5. Overall, how satisified are you: a. That Albuquerque is trying to hold officers accountable? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied b. With the fairness of the outcome of your complaint? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied c. With the entire process of civilian oversight of the police force? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied d. With the Albuquerque Police Department? No valueVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied Please add any comments or feedback to help us improve our system of police oversight: Captcha Submit Survey Reset
