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ACS Dispatch Process

A flowchart titled “How ACS is Dispatched” showing the process of dispatching Albuquerque Community Safety (ACS) units. It begins with a 9-1-1 call or a non-911 referral. For 9-1-1 calls, a decision point determines whether the call qualifies for APD (police) or ACS. If qualified for APD, a P-CAD event is added to the APD queue, leading to an APD response and resolution. If referred to ACS, a C-CAD event is added to the ACS queue, leading to an ACS unit response and resolution. Non-911 referrals are directly routed to ACS, bypassing the qualification step. The flowchart highlights collaboration between APD and ACS.

ACS Dispatch Process
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