File a Commendation or Complaint Transparency and accountability are key parts of ACS. Let us know how we can improve where we're struggling and reinforce where we're doing well! Please complete as much information as possible. You may file a complaint anonymously; however, keep in mind that an anonymous complaint is difficult to resolve. This form is only for commendations or complaints against Albuquerque Community Safety employees. This form is NOT for requesting a call for service. If you are experiencing an emergency, please call 911. If you need ACS to respond to a non-emergency, please call 311 and ask for an ACS response. Need Assistance? Let Us Know In order to make sure your accessibility needs are being met, such as interpretation or help completing this form, please contact the ACS Administrative Offices at 505-768-4227. Online Form: ACS Commendation or Complaint Fields with a red dot ⏺ are mandatory. Contact Information Information about you. I Want to File A: Complaint Commendation First Name (Optional) Last Name (Optional) Middle Name (Optional) Telephone Please include area code. For example: 505-555-1234 Best Time to Call What is the best time and day of the week to be contacted? Your E-Mail Address (Optional) Preferred Contact Method Phone Email Prefered Language No valueEnglishEspañolTiếng Việt中文FrançaiskiswahiliKinyarwandaفارسیدری한국어Other Incident Information Date & Time of the Incident When did the incident that you are reporting happen? Address or Location of the Incident Where did the incident take place. If possible, please specify an address. Information about the Albuquerque Community Safety Employee(s) Involved: ACS Employee #1 - Name ACS Employee #2 - Name Are You Submitting this Form for Someone Else? Yes No Submitting for Someone Else - if "Yes" If you are submitting this form for someone else, what is that person's name and telephone number? Did You Witness this Incident? Yes No Additional Witness Please list any additional witnesses, as well as their Telephone and Address contact information. Statement Briefly summarize what happened. Additional ACS employee information can be listed here as well. If names are not known, please include a detailed description of the ACS employee(s) involved. What Outcome are you Seeking? Captcha Submit
