Director of Technology and Innovation Brian Osterloh

Brian Osterloh was appointed to serve as the director of Technology and Innovation at the City of Albuquerque in 2018. The Department encompasses Enterprise Resource Planning, Networking-Systems and Applications, and the citizen contact center 311. Osterloh is known for his forward-thinking approach, expertise in technology, and commitment to a customer-oriented focus. He hopes to further the vision of making technology available in all parts of our City to support everyone. He doesn’t believe information technologies workers support servers or cables or laptops or software, but rather, they support people.

Since Osterloh first began with the City in 2003, he has overseen the implementation of the City’s first CRM application in support of 311, and helped guide technological services to national and award-winning recognition.

Osterloh also recently served as the president of the New Mexico Association of USATF for 7 years, and is a youth assistant coach with Albuquerque Athletics Track.