Modified items

Opportunities exist with DFAS for improved reporting and processing of City vehicle collision repairs. The areas addressed throughout this report will help DFAS update and align its policies with operational practices and strengthen its management of contract performance.

The Office of Internal Audit (OIA) completed a performance audit of the City of Albuquerque’s (City) process for City Vehicle Collision Repair for the period of July 1, 2016 through June 30, 2018. The audit was included in OIA’s fiscal year 2019 audit plan.

Opportunities for improvements exist among the various City departments that purchase automotive parts from Parts Plus. The various issues identified throughout this report existed and remained unnoticed by the user departments.

The Office of Internal Audit (OIA) performed a citywide vendor audit of Parts Plus of New Mexico, Inc. (Parts Plus). Vendor audits were included in OIA’s fiscal year 2018 audit plan and Parts Plus was selected.

Contractual compliance and invoice accuracy are key requirements of City vendors. Opportunities exist for Parts Plus to improve in these areas. The review of a two-year period of Parts Plus’s invoices identified various contractual and billing issues.

The Office of Internal Audit (OIA) performed a citywide vendor audit of Parts Plus of New Mexico, Inc. (Parts Plus). Vendor audits were included in OIA’s fiscal year 2018 audit plan and Parts Plus was selected.

With Support From Bernalillo County, City’s Westside Shelter Will Stay Open Year-Round

Westside Emergency Housing Center to stay open after March as part of efforts to address homeless.

A PDF file of Image of Feb. 2019 Homeless Crisis Response.

Current citywide processes, policies and procedures are not adequate to ensure classifying and safeguarding of Personal Identifiable Information (PII) at the department level, and delegate certain authority to the department directors. DTI does not maintain an active inventory of systems and devices that contain PII. The City also does not have comprehensive policies and procedures for classifying and safeguarding PII. In addition, individuals with access to the City's computer environment are not always trained on or aware of their responsibility to safeguard PII.

The Office of Internal Audit (OIA) completed a citywide performance audit of Personal Identifiable Information Security on City of Albuquerque Systems for the audit period encompassing fieldwork, from October 2, 2018 to January 23, 2019. This audit was included in OIA’s fiscal year 2018 audit plan.