Mayor Keller Provides Update on City Operations During Winter Storm

Some City services modified, delayed or cancelled due to storm.

January 2, 2019

Mayor Tim Keller and City of Albuquerque employees provided an update today on city operations during the winter storm and closure of some City of Albuquerque facilities.

The team outlined the numerous services that will be modified today as a result of closures.  “Our city departments were prepared and ready to go when the storm hit,” stated Mayor Tim Keller.  “We also made sure that we had plans in place to protect the safety of the most vulnerable.”


The Department of Municipal Development will continue to use a 19-man crew for the next 12 hours with additional personnel assisting to get at least 30 trucks moving consistently.  Twelve hour shifts will continue until at least 10:30 pm and are likely to extend beyond that for tomorrow’s morning commute.

Main arterial roads are the priority to be cleared at this time with a focus on intersections and bridges.  Residential roads are unable to be plowed at this time.

Residents who must drive should use extreme caution. Drive slowly, especially when making turns, and go easy on the gas when taking off from a fixed position.  Slower speeds make it easier to stop with light pressure to the breaks.

The Albuquerque Police Department is discouraging driving as road conditions continue to be dangerous.  Road conditions and closures can be monitored at


ABQ Ride buses and Sun Vans are working their regularly scheduled routes although weather related delays may occur.

Road conditions for the Albuquerque-area may delay or interrupt some bus services.

For more information on route schedules contact (505) 243-7433.


The Westside Emergency Shelter will remain open all-day January 2, 2019, and will remain open as winter storm conditions continue.

Albuquerque Fire Rescue is transporting warm meals to the individuals at the shelter.

Albuquerque Fire Rescue will continue to drive through Albuquerque to rescue stranded drivers and others in need of assistance.

The Department of Senior Affairs will not be delivering meals today, however, a “shelf meal” was delivered to meal recipients on New Year’s Eve in anticipation of this winter storm.  If additional meals are needed, individuals can contact 311 to have a meal delivered.

The Department of Cultural Services has closed the Albuquerque Museum, the Biopark, as well as libraries. 

The Animal Welfare Department staff are continuing to care for the pets inside the warmth of the animal shelters.

The Water Utility Authority is reminding residents to leave a faucet dripping in the sink located furthest from their water meter.  Moving water is less likely to freeze, and will help reduce pressure build-up if a freeze does occur. 

The Solid Waste Management Department is not collecting trash, recycling and large items today due to the extreme weather conditions.  All three convenience centers, Montessa Park, Don Reservoir and Eagle Rock, are closed today and will reopen in full operation from 8 am to 5 pm on Thursday, January 3, 2019.


The 311 Citizen Contact Center is open for all non-emergency City of Albuquerque inquiries until 6 pm today.

Individuals should call 311 for any regular services in order to keep 911 open for emergencies.

Some services provided by 311 will not be available today due to the closures of some City of Albuquerque departments.

A Service Request can still be made for a service that is currently unavailable and will be dealt with when that service is up and running.