Pharmacy Benefits
Information about pharmacy benefits for City of Albuquerque employees and participating entities.
BEGINING JULY 1, 2023, OPTUM IS THE NEW PHARMACY BENEFIT MANAGER!
The City of Albuquerque is excited to announce Optum as the new Pharmacy Benefit Manager!
Get smart about prescriptions. Optum's online tools make it easy
- My prescriptions — See your current prescriptions along with information about how to use them and possible side effects.
- Price a drug — Search your current or new medications to see costs at pharmacies near you. If you’re taking a brand-name drug, you can also see prices for generic options.
- View my claims — See which prescriptions you’ve filled and how much you paid.
- Pharmacy locator — Search for network pharmacies near you — or find a pharmacy when you’re traveling.
Getting Started Website: https://welcome.optumrx.com/standard/getstarted
- FAQ's, checklists, and terms to know
Portal for Optum: www.optumrx.com
Portal for Premium Formulary: https://www.optumrx.com/oe_htctpremium/landing
- Includes formulary list and network pharmacy look up tool
Drug Tiers
Optum Contact Information:
- Member Services: 1-800-372-8563
- Hours of Operation: M-F 8am-8pm CST
- Hours of Operation as of June 3rd: Open 24/7