Homeless Services
Framework Document
ABQ Homeless Assistance Helpline
If you need help accessing or receiving assistance related to shelter or homelessness, please call 505-768-4357 (HELP). Learn more.
Homelessness Assistance
Homelessness is a harsh reality in Albuquerque and we’ve outlined a multifaceted approach including emergency shelter, transitional housing, and more. In collaboration with our community partners, we’re addressing immediate needs while working to build the city’s first centrally-located, 24/7, year-round homeless shelter.
We are increasing emergency shelter options and adding transitional housing because housing is key. Housing allows folks to focus on other needs like finding employment, obtaining quality childcare, and taking care of physical and mental health.
Stay Informed
What We Are Doing
- City debuts coasters with QR codes for One Albuquerque Housing Fund | Sept. 2, 2019
- It takes a village | Aug. 25, 2019
- City unveils plan to tackle homeless crisis | Aug.t 24, 2019
- Residents lauded for donations to housing fund | Aug. 14, 2019
- Residents’ Donations to One ABQ Housing Fund House First Homeless Individuals | Aug. 13, 2019
- New Pickup Location in the Southeast Gives People Experiencing Homelessness Better Access to Westside Emergency Housing Center | Aug. 12, 2019
- Mayor Keller Unveils One Albuquerque Housing Fund Signs | June 4, 2019
- Family & Community Services working to give the homeless help neighbors their public area back | April 17, 2019
Homeless shelter plan going to voters | April 2, 2019 - Fighting Homelessness | March 15, 2019
- With Support From Bern. Co., Westside Shelter Stays Open Year-Round | Feb. 28, 2019
- Mayor Keller, UNM, UNMH Launch Innovative Partnership on Homelessness | Feb. 13, 2019
- Mayor Keller and Clear Channel Unveil Housing Fund Billboards | Feb.15, 2019
- Mayor Keller Creates One Albuquerque Homeless Advisory Council | Jan. 16, 2019
- Mayor Keller Outlines Priorities for 2019 Legislative Session| Dec. 3, 2018
- City Poll Shows Mayor Tim Keller’s Priorities Reflect City Needs | Nov. 21, 2018
- Mayor Keller Opens Westside Emergency Housing Center Early Ahead of Freezing Temperatures | Nov.12, 2018
- Mayor Keller Unveils New Downtown Public Safety District | Sept. 12, 2018
- Mayor Keller Outlines Citywide Plan to Address Homelessness | Sept. 6, 2018
- Mayor Tim Keller: Final Budget Reflects Our Priorities to Fund City’s Most Urgent Needs | May 21, 2018
- Mayor Keller, CAO Sarita Nair Go Undercover to Assess Downtown Safety Challenges | Aug. 12, 2018
- Mayor Keller Announces New Leadership in Family & Community Services | April 30, 2018
- Mayor Keller Applauds Mattress Donation to Area Homeless | March 30, 2018
- City Program Provides Dignity and Jobs to the Homeless | June 29, 2018
Documents
- Gateway Center Site Ranking Report
- People with Lived Experience Focus Groups
- Gateway Center Online Survey Report
- Gateway Center Public Input Summary Report
- Changing the Story
- Homeless Shelter Presentation
- Gateway Center Presentation
- Assessing Shelter Capacity Report
- Assessing Shelter Capacity Presentation
- How Can Albuquerque Increase Affordable Housing and Reduce Homelessness
- Albuquerque Affordable Housing and Homelessness Needs Assessment
- HCC Coordinated Housing and Services Framework Draft Document
- Framework Community Input Form
What You Can Do
- Donate by clicking above or at any Wells Fargo Bank
- Attend a meeting of the One Albuquerque Homeless Advisory Council
- Family & Community Services Homeless Services
- Family & Community Services Housing Resources
- Westside Emergency Housing Center
- Family & Community Services Heading Home Project
- Veteran Housing
- Indian Affairs Services & Resources
- Office of Equity & Inclusion Immigrant & Refugee Affairs Partner Agencies
Homeless Service Categories
The following homeless services are funded by the City of Albuquerque, HUD's Continuum of Care grants, Emergency Shelter Grants, and other grants administered by the City of Albuquerque.
Emergency Shelters
Short-term, immediate assistance for the homeless
Transitional Housing
Transitional housing assistance designed to transition from homelessness to permanent housing
Permanent Supportive Housing
Permanent Housing for homeless individuals dealing with chronic mental illness or substance abuse issues
Childcare
Childcare services for homeless families
Employment Services
Employment services and job placement for homeless persons
Employment Services Information
Eviction Prevention
Rental assistance and case management to prevent eviction and homelessness
Eviction Prevention Information
Health Care
Health care services for homeless individuals and families
Meals
Meals provided for homeless individuals and families in need
Motel Vouchers
Temporary vouchers for homeless individuals with immediate medical issues and families with children, where emergency shelters cannot accommodate them
More Information
Albuquerque Heading Home Donations
If you would like to donate furniture, clothing etc., to Albuquerque Heading Home, please contact Chandler Smith-Stetson at 344-2323.