Homeless Assistance Helpline

768-HELP connects vulnerable individuals with community service providers.

768-HELP InfographicCity Councilor Diane Gibson sponsored the program and has been working with City Departments and community service providers, such as, New Day, ABQ Healthcare for the Homeless, Heading Home/ABQ Opportunity Center, Hopeworks, NM Coalition to End Homelessness, and Faithworks, to implement the Housing Crisis Helpline.

Visit: cabq.gov/homeless.

“This homeless assistance helpline will complement other City efforts,” said Councilor Gibson. “If you need services or if you are concerned for a family member, friend, neighbor, or others who may need help with shelter, food, transportation or other type of non-emergency assistance, you can call 768-HELP to get connected to community services.”

The New Mexico Coalition to End Homelessness (NMCEH) operate the program to address housing crises Monday - Friday from 7:00 AM to 7:00 PM. The Helpline program is for housing assistance that helps those in need connect efficiently to the resources available to help them. Assistance includes engaging helpline callers in problem solving conversations in order to provide referrals to housing and housing support resources, and attempting to divert helpline callers who are at imminent of homelessness from entering the homeless system by connecting them to immediate resources in order to maintain their housing.

768-HELP is a centralized, community-based service approach to connect those in need with community service providers.