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Our Department

Information about the Albuquerque Community Safety department.

How can you reach ACS?

  • For emergencies and crises, call 911 for an ACS response.
  • For non-emergencies or next-day follow-ups, call 311.

Our Mission

To provide Albuquerque with a holistic, empathetic, and informed response to behavioral and mental health-related 911 calls. Responses are personalized to the needs of the individual, family, and community so that ACS can bring the right response at the right time.

Our Vision

A city in which any person can call for help and get a purposeful, humane, and appropriate response.

Our Values


Well-being and safety

  • Take every measure possible to ensure the safety and well-being of all residents of our City


  • Take the time to listen to others and recognize their unique experience

Community at the center

  • Put community and partners at the center of all we do


  • Have the courage to learn from mistakes

Respect and dignity

  • Meet people where they are, and treat them how they want to be treated


  • Lift the voices of all people in our community

ACS Leadership

Director Mariela Ruiz-Angel, MBA

A headshot of ACS Director Mariela Ruiz-Angel

Mariela Ruiz-Angel is a proud Chicana, born and raised in the border city of El Paso, Texas. She understands the needs of diverse communities and works to empower, educate, and advocate for all Burqueños. Prior to her appointment as Director of ACS, Ruiz-Angel was the City Coordinator for the Office of Immigrant and Refugee Affairs (OIRA). In her new role leading the third branch of public safety, Ruiz-Angel is working to ensure that the department follows through with its mission of advocating and promoting a citywide culture that values the voices of all residents. She brings to the City of Albuquerque an extensive background in education, business development, and corporate customer relations.

Ruiz-Angel holds a Master of Business Administration in Human Resources and a Master of Social Work in Leadership and Administration.

Deputy Director of Violence Prevention and Intervention, Jasmine Desiderio

A headshot of ACS Deputy Director Jasmine Desiderio.

Jasmine Desiderio is the Deputy Director of Violence Prevention and Intervention and will oversee key ACS programs such as our Violence Intervention Program and Community-Oriented Response & Assistance. She previously served as the Project Director of a Native American Youth Suicide Prevention program, where her roles included strategic action planning, policymaking, program development and evaluation, community outreach and engagement, data surveillance, grant administration and training facilitation. Desiderio brings eight years of experience in coordinating multidisciplinary, interservice and interagency teams to strategically design and implement injury prevention services ranging from crisis intervention, suicide prevention and postvention programs in northwestern New Mexico. She is currently in the Organization, Information and Learning Sciences Ph.D. program at the University of New Mexico. Her research interest focuses on applying innovative methods of human performance technology, organizational development, and evaluation research to address adversities amongst marginalized populations.

Desiderio holds a Master of Arts in Professional Counseling and Guidance from New Mexico Highlands University, and a Bachelor of Arts in both Psychology and Criminology from the University of New Mexico.

Deputy Director of Policy and Administration, Jeffery Bustamante

Photo of Deputy Director of Violence Prevention and Intervention, Jeffery Bustamante

Jeffery Bustamante previously served as the ACS Division Manager for Organizational Growth and Community Relations. In this position, he showed his expertise by successfully streamlining our financial and grant processes. Jeffery also helped strengthen our partnerships with the community, while building new and lasting partnerships. Through his previous work, Jeffery has supported the growth of new organizations by serving as the Chief Executive Officer of the New Mexico Health Insurance Exchange. He also served as Scheduler & Constituent Services Liaison for former United States Representative Ben Ray Luján, and held a similar role with United States Senator Jeff Bingaman.

Jeffery is completing his Ph.D. in Nursing & Health Innovation at Arizona State University. He holds a Master’s Degree in Health Innovation and a Bachelor of Political Science from the University of New Mexico. 

Deputy Director of Field Response, Jodie Esquibel

Jodie Esquibel

Jodie Esquibel is Deputy Director of Field Response and brings an exceptional background in emergency response spanning over two decades. As a highly motivated paramedic, she has garnered extensive experience in emergency medical services, community medicine, tactical medicine, and search and rescue operations.
Throughout her career, Jodie has showcased outstanding leadership, successfully building and managing programs that have significantly impacted the communities she's served. Her expertise in de-escalation techniques has been pivotal in resolving conflicts and maintaining peace in diverse, high-stress situations.
Not only a seasoned professional in her field, but Jodie is also a professional athlete and a business owner, exemplifying discipline and dedication in all her endeavors. Born and raised in Albuquerque, her deep empathy for the community drives her commitment to serve.
Jodie is honored to join our team with a mission close to her heart and is eager to collaborate and contribute to our community's safety.