Our Department

Information about the Albuquerque Community Safety department.

How can you reach ACS?

  • For emergencies and crises, call 911 for an ACS response.
  • For non-emergencies or next-day follow-ups, call 311.

Our Mission

To provide Albuquerque with a holistic, empathetic, and informed response to behavioral and mental health-related 911 calls. Responses are personalized to the needs of the individual, family, and community so that ACS can bring the right response at the right time.

Our Vision

A city in which any person can call for help and get a purposeful, humane, and appropriate response.

Our Values


Well-being and safety

  • Take every measure possible to ensure the safety and well-being of all residents of our City


  • Take the time to listen to others and recognize their unique experience

Community at the center

  • Put community and partners at the center of all we do


  • Have the courage to learn from mistakes

Respect and dignity

  • Meet people where they are, and treat them how they want to be treated


  • Lift the voices of all people in our community

ACS Leadership

Director Mariela Ruiz-Angel

A headshot of ACS Director Mariela Ruiz-Angel

Mariela Ruiz-Angel is a proud Chicana, born and raised in the border city of El Paso, Texas. She understands the needs of diverse communities and works to empower, educate, and advocate for all Burqueños. Prior to her appointment as Director of ACS, Ruiz-Angel was the City Coordinator for the Office of Immigrant and Refugee Affairs (OIRA). In her new role leading the third branch of public safety, Ruiz-Angel is working to ensure that the department follows through with its mission of advocating and promoting a citywide culture that values the voices of all residents. She brings to the City of Albuquerque an extensive background in education, business development, and corporate customer relations.

Ruiz-Angel holds a Master of Business Administration in Human Resources and a Master of Social Work in Leadership and Administration.

Deputy Director Jasmine Desiderio

A headshot of ACS Deputy Director Jasmine Desiderio.

Jasmine Desiderio previously served as the Project Director of a Native American Youth Suicide Prevention program, where her roles included strategic action planning, policymaking, program development and evaluation, community outreach and engagement, data surveillance, grant administration and training facilitation. Desiderio brings eight years of experience in coordinating multidisciplinary, interservice and interagency teams to strategically design and implement injury prevention services ranging from crisis intervention, suicide prevention and postvention programs in northwestern New Mexico. She is currently in the Organization, Information and Learning Sciences Ph.D. program at the University of New Mexico. Her research interest focuses on applying innovative methods of human performance technology, organizational development, and evaluation research to address adversities amongst marginalized populations.

Desiderio holds a Master of Arts in Professional Counseling and Guidance from New Mexico Highlands University, and a Bachelor of Arts in both Psychology and Criminology from the University of New Mexico.

Deputy Director D’Albert Hall

A headshot of ACD Deputy Director D’Albert Hall.

D'Albert Hall comes to Albuquerque by way of Las Vegas, Nevada. Prior to his appointment, Hall was employed as a Family Service Specialist and Child Development Specialist for Clark County Department of Family Services. There he addressed mental health, domestic violence, substance abuse, physical abuse and child abuse/neglect concerns. Much of his time was spent working with families in their homes or at an emergency shelter. He provided treatment and behavioral intervention to abused, neglected and abandoned children, many of whom are behaviorally or emotionally impaired or medically fragile. Hall provided crisis intervention, family and child counseling and mediation principles and techniques.

His volunteer work includes time as a coach for troubled youth and children that come from low socio-economic back grounds, where he promoted higher education and provided guidance for troubled youth.

Hall’s wife Jocelyn is a native to Albuquerque. They have three beautiful children together and love attending the city’s annual balloon festival.

Hall holds a Bachelor of Arts in Sociology with an emphasis in social welfare and a Master of Arts in Sports Management.