Twitter 311

You have questions. @cabq has answers.


For police, fire, medical, or other emergencies, call 911.

Need a Twitter Account?

Using 311 via Twitter

You can use Twitter to contact the City of Albuquerque 311 and get answers to your questions. Even better, you can use Twitter to request services like pothole repair and graffiti removal.

Twitter, the social-messaging service, allows you to send quick, 280-character messages using your computer, your cell phone, or your smartphone.

You send us your question or concern, and a City of Albuquerque 311 representative will answer your question by the next business day.

Get Answers

Albuquerque's 311 Twitter service can answer questions about:

  • Animal shelter locations and hours
  • Swimming pool information
  • Admission information for the Rio Grande Zoo, Albuquerque Aquarium, Botanic Garden, and Tingley Beach.
  • ... and much, much more!

Request Service

You can report problems like damaged signs, potholes, or graffiti.

To report a problem, provide as much information as possible including the address or nearest intersection of the problem.


  • @cabq 3-foot-wide pothole, eastbound lane of Main St west of Sunset Sky NE
  • @cabq Missed recycling pickup at 123 Camino de Serenidad SW
  • @cabq Graffiti on park bench on SE corner of Green Zebra Ave and Black Krim Lane NW

If possible, attach a photo of the problem so we know exactly what we're dealing with.