Annette Romero & Wendy Trujillo, Week of April 19, 2010
Mayor Richard Berry has said along that the City of Albuquerque should operate more like a business. That means treating our customers with the highest respect and going the extra mile when we can. A letter from this Sunport passenger immediately qualified Annette and Wendy as this week’s Employee of the Week.
"On Friday, April 9th at around 6:30 PM, I went to the Sunport parking garage to retrieve my car, but found the battery dead. AAA was going to send someone out to start it, but Annette Romero said she could start it. Unfortunately I told her I didn't have a security system, but I now know I do, because the car locked itself when Annette tried to jump start the car. My cars keys ended up locked inside. So, from 6:30 to 10:30 PM, Annette came around to check on me (AAA sent a locksmith/battery starter), and even brought me a Coke (everything was in the locked car), and offered to help in any way she could. Also, when I finally got to the pay booth, I was greeted by an employee, Wendy, who had heard of my plight and she gave me a banana for the drive home to Santa Fe. As a single woman, I really appreciate the care, concern and comfort that these women provided. I commend their kindnesses to you."