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Alvin Roybal, Week of April 11, 2011

Alvin Roybal is a construction supervisor in the Department of Senior Affairs.

Alvin Roybal, a Construction Supervisor within the Department of Senior Affairs, and an employee with the City for over 8 years is this week’s Employee of Week.
Roybal saved the City of Albuquerque thousands of dollars in fuel and vehicle maintenance costs and helped to cut down the wait time for individuals interested in participating in programs within the Senior Affairs Department. Roybal did so by utilizing a program called “Street Sync.” The mapping program plotted out the locations of participants on the waiting list for services. Due to Mr. Roybal’s incorporating the mapping tool, appointments can be scheduled within blocks of each other, helping to cut down driving time and increase the number of seniors that can be reached.
The Senior Affairs Department is now able to double the number of appointments they can take in a day compared to what they could previously accommodate. Because of the reduced travel time, they can assist many more participants. In some cases, it has cut the wait list time for services from several months to within a week.

“I am grateful to Mr. Roybal who used a creative solution to increase productivity and reach more folks who are in need of services. I commend him for his great work on behalf of Albuquerque’s seniors,” Mayor Berry said.

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