WEBVTT

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So case management um in my role I

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support individuals that come into

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Gateway. Um I support them with housing,

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getting clothes, um getting their

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personal documents if they don't already

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have them. Um so that includes

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everything from housing to medical

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appointments, getting them established

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with a a medical provider. Um so it can

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fall within a bunch of different roles.

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[Music]

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I didn't work in the nonprofit field

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till 2014. Um, I've always worked for

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the

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forprofit and I just saw a shift and a

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need um on what was happening in

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Albuquerque and I decided to make a

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transition into

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um services

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[Music]

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I think for me it's really um building a

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rapport with that individual um finding

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out their background, what it is they

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want to work on um and really seeing how

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much they want to put in the work to um

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get housed. I think the rewarding part

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is seeing the end result when they get

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housed and they're in stable housing.

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I had a client who relocated here from

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Texas. Um, worked all her life, uh, got

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sick, has three children, and her

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children didn't know that she was

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homeless. Um, she was one of my clients

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that I was able to get housed, ended up

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getting a job making over $30 an hour.

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Um, had a successful history in nursing.

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So yeah, there's there's a lot of people

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with good stories.