Answers to frequently-asked-questions about the ABQ Ride's Luminaria Tour.
Where exactly at the convention center does the bus pick people up?
Buses pickup passengers on 2nd Street
How long is the tour?
Tour is approximately one hour long.
If children are free and I have no ticket, how do I get them on the bus with no ticket?
Supervisors will let accompanied children onto the bus.
How can I be vendor during the tour?
Passengers will be on the bus during the tour with no access to any vendors. ABQ RIDE is not working with any vendors. ABQ RIDE does not handle any planned walking tours.
Are tickets sold out?
No. They go on sale at 12 a.m. on Friday, Nov. 23, 2012. However, they do sell out quickly. We recommend you buy them as soon as possible.
Can I print tickets bought on the website?
Yes. They can be printed out if bought on the website. There is an option on the website for emailed tickets where purchasers can put in the name of another person who will be using them. Tickets are transferable.
Is the tour accessible to individuals in wheel chairs?
Yes. All the buses are ADA compliant and available for persons with disabilities. Convention Center also has wheelchair access.
Are tickets refundable?
No.
Are there bathrooms on the buses or vans?
No. Bathrooms will be available at the Convention Center departure point.
Can I take pictures?
Take as many pictures as you like!
Can I get off the bus to walk around during the tour?
No. The buses do not stop during the tour to let people off to walk around.
Can I bring food and drinks on the bus?
Drinks with a container and lid such as coffee or hot chocolate will be allowed on the bus. You can bring small bottles of water. You cannot bring food or open liquid containers on the buses.
Can I buy food or drinks at the departure location?
Coffee and hot chocolate will be sold at the Convention Center departure location.
What if it rains or snows, will the tour be canceled?
No. Event is rain or shine.
What streets will be closed or affected by the tour?
Streets may be closed only along the tour route where buses won't be interfered with by vehicle traffic. www.myabqride.com Google map of the tour route on its Luminaria Tour information page.
What time will the buses stop on Dec. 24 to accommodate the tour?
Many routes will stop at 3pm, with others stopping around 6pm. A detailed list of which routes will be stopping at which time is available will be posted on the front page of www.myabqride.com titled "Complete Schedule for ABQ RIDE & Sun Van for Christmas & New Year's Holidays "
