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Technology Takes Front Seat at City Hall

City of Albuquerque Makes Giant Step into Systems Automation

July 17, 2013

Albuquerque, NM— The City of Albuquerque is pleased to announce it has completed the first phase of its strategic plan to utilize cutting-edge technology; essentially allowing technology to take a front seat at City Hall. Transforming City Government into a tech-based, user-friendly, online accessible operation is a worthy endeavor that the city is consistently working towards. One of the latest ventures is a process that reinvents the functionality and efficiency of the city’s inner workings. Oracle’s PeopleSoft Enterprise Resource Planning (ERP) Program, just completed a 5.1 million dollar software project that is expected to pay for itself, through savings, in just over 3 years.

This configuration comes on the heels of a dysfunctional software program purchased in 2006, which started running in January 2009. The original program caused delays in reporting and audits, created frustration for users, and was not a useful tool for the city. When the Berry Administration took over in early 2010, they seized on the opportunity to transform the new system into the productivity and efficiency enhancing tool it is designed to be.  The Mayor appointed a steering committee to create a strategic plan and sponsored a capital allocation to fund the remediation, a referendum voters approved in late 2011.

"I believe City Hall can be run more like a business, cutting out a wasteful, problematic program, and capitalizing on a compatible and much more efficient resource," said Mayor Berry. “Behind every business and municipality there is a reliable accounting program, we truly have one now."

Phase II of the plan, an upgrade to PeopleSoft version 9.2, is expected to be complete by June of 2014. A third phase will include leveraging the system to optimize human resources, procurement, and cash management operations. The strategic remediation and deployment roadmap is scheduled to be fully realized by the end of 2015, when it is anticipated that the City will be positioned to take full advantage of PeopleSoft’s dynamic business intelligence capability.

Finally, as an indication of the program’s maturity, the City of Albuquerque is also proud to report it was the only municipality to be accepted into the Oracle’s PeopleSoft version 9.2 Early Adopters Success Program. Over 65,000 customers worldwide rely on Oracle's integrated enterprise applications.  

"With revolutionary innovations in user experience and operational efficiency, Oracle’s PeopleSoft 9.2 has already received very positive feedback from customers and partners,” said Paco Aubrejuan, senior vice president and general manager, Oracle’s PeopleSoft Applications. "The Early Success Program reflects Oracle’s commitment to helping our customers leverage world-class technology to power their businesses by listening to customers’ feedback and connecting them with deeply knowledgeable experts."