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Technology Continues to Take Front Seat at City Hall

City of Albuquerque makes another giant step into Systems Automation.

Albuquerque, NM— The City of Albuquerque is pleased to announce it has completed the second phase of its strategic plan to utilize cutting-edge technology; essentially allowing technology to take a front seat at City Hall. Transforming City Government into a tech-based, user-friendly, online accessible operation is a worthy endeavor that the city is consistently working towards. One of the latest ventures is a process that reinvents the functionality and efficiency of the city’s inner workings. Oracle’s PeopleSoft Enterprise Resource Planning (ERP) Program just completed a software upgrade project that is expected to pay for itself through cost savings and efficiencies.

This configuration comes on the heels of a dysfunctional software program purchased in 2006, which started running in January 2009. The original program caused delays in reporting and audit, created frustration for users, and was not a useful tool for the city. When the Berry Administration took over in early 2010, they seized on the opportunity to transform the new system into the productivity and efficiency enhancing tool it is designed to be. The Mayor appointed a steering committee to create a strategic plan and sponsored a capital allocation to fund the remediation, a referendum for about $9 million that voters approved in late 2011.

“Our taxpayers asked us to invest in technology that will ultimately lead to improved services and efficiencies within City Hall. This program provides that return on investment to our customers, the people of Albuquerque,” said Mayor Berry.

Phase II of the plan, an upgrade to PeopleSoft 9.2, was completed in May of 2014. A third phase will include leveraging the system to optimize human resources, procurement, and cash management operations. The strategic remediation and deployment roadmap is scheduled to be fully realized within the next 24 months, when it is anticipated that the City will be positioned to take full advantage of PeopleSoft’s dynamic business intelligence capability.

Finally, as an indication of the program’s maturity, the City of Albuquerque is also proud to report it was the only municipality to be accepted into Oracle's PeopleSoft 9.2 Early Adopters Success Program. Over 65,000 customers worldwide rely on Oracle's integrated enterprise applications.

"CherryRoad is deeply committed to helping our clients drive measurable business value through the proven, practical solutions we deliver," said Jeremy Gulban, President, CherryRoad Technologies Inc.  "As the City of Albuquerque’'s implementation partner, we are proud to be a part of yet another successful phase of their implementation which has helped the City transform its business operations, gain efficiencies, and meet the growing needs of its constituents."

"The City of Albuquerque is a valued participant in the PeopleSoft 9.2 Early Adopters Success Program, which demonstrates its commitment to technology best practices and innovation," said Paco Aubrejuan, senior vice president and general manager, Oracle's PeopleSoft Applications. "We congratulate the City on its successful rollout of its PeopleSoft program thus far, and look forward to working with its leaders as it continues to take advantage of modern features and functionality that will help position it for future success."

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