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AFD Dispatchers Administer CPR Instruction over Phone

Friday’s Heroes: Albuquerque Fire Department Dispatchers Dominic Gallegos and Ryan Gomez

Albuquerque- Today Mayor Richard J. Berry recognized Albuquerque Fire Department Dispatchers Dominic Gallegos and Ryan Gomez for their patience and team work that helped produce a positive outcome in a situation that could have been fatal.

Last July, Gallegos answered a 911 call for a two year old that fell into a pool and lost consciousness, didn’t have a pulse, and was not breathing. Gallegos began giving the caller cardiopulmonary resuscitation (CPR) instructions over the phone to administer to the toddler. While Gallegos was instructing the caller step by step what to do, Gomez overheard the call and took it upon himself to help.  He dispatched AFD and Albuquerque Ambulance Services (AAS) EMT’s and Paramedics to the scene which allowed for Gallegos to give his undivided attention to the caller on the phone. Due to the quick actions of the caller to activate 911 and the calm CPR instructions from Dispatcher Gallegos, the girl’s pulse returned prior to AFD or AAS arriving.

The calm and focused demeanor of the two men allowed them to get the appropriate help to the unconscious toddler. The teamwork they demonstrated provided the best scenario for patient care and saved the life of the child. It is for these reasons that the City of Albuquerque is proud to recognize Dominic Gallegos and Ryan Gomez as this week’s Friday’s Heroes.