Lawrence H. Johnson, an Aviation Telecommunicator and an employee with the City for over 16 years, is this week’s Employee of Week.
During the week of Sept. 25, 2010, flight passenger Mr. Thomas Sell from Broomall, Pennsylvania was traveling through Albuquerque. While walking from his prior flight to his next connection, Sell inadvertently left his carry-on bag in the airport.
Johnson discovered the bag and immediately began his investigation to find the rightful owner. The Albuquerque Sunport handles as many as 100 items a month that are left at the Airport. During Johnson’s investigation he located an itinerary which listed a Socorro hotel. Johnson left a voice message for Sell, notifying him that his carry-on had been found and was in safe keeping at the Sunport.
Upon arrival at his hotel, Sell was panicked when he realized the bag was missing. He was not worried about his personal belongings but the fact that the bag contained his young daughter’s critical diabetic medications. At the check-in desk at the hotel, Sell was notified by the staff that his bag had indeed been found. Thanks to Johnson’s timely notice, Sells was able to retrieve the bag and there was no interruption to his daughter’s medication schedule.
“This story exemplifies that a small gesture can make a big difference. Because he was conscientious and wasted no time in finding the owner of the bag, Mr. Johnson ensured that a young visitor to New Mexico was not without critical medications. He is a great ambassador for the Sunport and the city of Albuquerque,” said Mayor Berry.