The Family and Community Services Department is a key player in the City's effort to end homelessness. Our services include prevention, outreach, shelter and housing programs and supportive services.
The following homeless services are funded by the City of Albuquerque, HUD's Continuum of Care grants, Emergency Shelter Grants, and other grants administered by the City of Albuquerque.
More detailed information including websites for agencies can be found under each category listed below.
View Albuquerque Homeless Service Locations in a larger map
Homeless Service Categories
Emergency Winter Shelter
The Emergency Winter Shelter provides overnight shelter accommodation and outreach services to those want to engage in supportive services and housing. The shelter will open on Saturday November 15th, 2014 and run through March 15th,2015. The shelter accepts single men & women and also women with children 10 and under. Transportation is provided from the Albuquerque Rescue Mission to the winter shelter facility every evening and transportation from the shelter back to the Rescue Mission every morning.
Emergency Van hours begin at 8pm to midnight and pick-up points are noted below.
Pick-up Points heading east:
- 3rd & Iron
- Central & Alcazar
- Central & Wyoming (under the Hillson’s sign)
- Central & Eubank (under the Home Depot sign)
- Central & Juan Tabo (north east corner)
- Central & Tramway (next to the United Artists Sign)
Pick-up Points heading west:
- Central & Parsifal (in the parking lot)
- Central & Wisconsin (under the stop sign)
- Central & Louisiana (in front of the fairgrounds)
- Central & Truman (corner of parking lot)
- Central & Dartmouth (in front of the substation)
- Central & Sunset Dr. (Vacant lot)
- Central & Coors ( Behind bus stop)
Onsite registration occurs at the Albuquerque Rescue Mission located at 525 2nd St. SW (2nd and Iron SW) daily from 3pm – 8pm. Transportation is also available to the shelter and back to the mission. You may contact the Rescue Mission at the numbers and hours below for shelter and ride information.
From 3PM-8PM call 346-4673 ext. 247
After 8 pm call 346-4673 ext. 238
Darryl K. Clark at 346-4673 ext. 248
Rene Palacios at 346-4673 ext. 232
If you are interested providing donations or volunteerism for the winter shelter, please contact the Albuquerque Rescue Mission directly at the numbers above. The current need is for blankets, pillows, hygiene, twin size bed pads/mattresses etc. Donations should be made to the Albuquerque Rescue Mission on behalf of the Winter Shelter.
Albuquerque Heading Home Donations
If you would like to donate furniture, clothing etc., to Albuquerque Heading Home, please contact Chandler Smith-Stetson at 344-2323 or 226-1700. You may also visit the Albuquerque Heading Home website under the “Make a Difference” section at http://www.abqheadinghome.org/in-kind-donations/.
Short-term, immediate assistance for the homeless
Transitional housing assistance designed to transition from homelessness to permanent housing
Permanent Supportive Housing
Permanent Housing for homeless individuals dealing with chronic mental illness &/or substance abuse issues
Childcare services for homeless families
Employment services and job placement for homeless persons
Rental assistance and case management to prevent eviction and homelessness
Health care services for homeless individuals and families
Meals provided for homeless individuals and families in need
Temporary vouchers for homeless individuals with immediate medical issues and families with children, where emergency shelters cannot accommodate them