Welcome. Our objective is to make the City a better place to live. We do this by ensuring that City government is efficient, effective, and accountable to the citizens. OIA believes that positive change is accomplished by offering City government recommendations to continue to excel and improve.
I am proud to work with the team of professionals in OIA. We strive to improve our skills by being open to ideas and having the attitude that learning is continuous. We invite you to learn about our office and read our reports.
Carmen L. Kavelman, Director
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To provide independent audits to promote transparency, accountability, efficiency and effectiveness of City government for the citizens of Albuquerque.
The Office of Internal Audit is currently accepting applications for the position of Internal Audit Director. Apply online by May 24.
The Classification and Compensation Division (CCD) and The Employment Division (ED) should monitor and improve key processes and actions, and develop key benchmarking metrics. The Human Resources Information System (HRIS) should be more fully utilized to collect, analyze, and track data, and enhance coordination with other City departments to address concerns and minimize inconsistencies.
The Department of Senior Affairs Home Services Division can improve upon the valuable services it provides to the senior citizens of Albuquerque through improved activity tracking.
The City of Albuquerque and the Albuquerque Convention & Visitors Bureau should work together and improve the successful promotion of Albuquerque as a destination.
The City should improve the efficiency and oversight of the City’s take-home vehicle practices.
The Real Property Division should continue to refine existing standard operating procedures in order to continue providing quality professional real estate services to the City of Albuquerque.
The Department of Family and Community Services should identify internal controls needed to improve processes accountability and transparency pertaining to the operational activities of the department’s Health and Social Service Centers.
The Information Technology Services Division should regularly review and update its Disaster Recovery planning documentation to enhance the division’s ability to ensure continuous service of critical IT components.
Controls need to be implemented to improve accountability for fuel usage and provide safeguards for fuel and facilities where fuel is supplied, stored, and dispensed.
Trans Tax operations need to be improved to ensure the accuracy and integrity of the fund’s fiscal, reporting and performance measure functions.