New Mexico Long Term Care Ombudsman Program

Ombudsman Volunteers assist residents by advocating for their rights, investigating and helping to resolve their concerns, and ensuring they receive the care they deserve.

Ombudsmen are advocates and problem solvers for more than 12,000 residents in nursing homes and assisted living facilities across New Mexico, with nearly 4000 long-term care residents living in Albuquerque, alone.They provide a voice for long-term care residents at a time in their lives when they are particularly vulnerable.

Volunteers are friendly visitors, advocates, negotiators and educators. They work to ensure that residents are aware of their rights, and empower individuals to exercise these rights. They solve problems ranging from lost personal items and identifying care issues, to cases of abuse, neglect or exploitation. Volunteers come from all walks of life, and share a common desire to make a difference in the lives of others.

  • Free training throughout the year.
  • Hours are flexible

For more information click here.


Shannon Cupka
(505) 222-4513
[email protected]